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9.4 / 10 Guest Rating

Hotel on the Promenade

11 Arthurs Road, Cape Town, za

Hotel on the Promenade - main view

About the Property

Luxurious Boutique Hotel by the Sea

Stylish Accommodations: Immerse yourself in luxury with elegant rooms featuring walnut-colored floors and leather-back beds. Enjoy modern amenities like a private bathroom and a large flat-screen TV in every room.

Convenient Location: Just a stone's throw away from the Sea Point Promenade, our hotel offers easy access to the V&A Waterfront and Sea Point Pavilion. Explore the best of Cape Town within minutes from our doorstep.

Exceptional Services: Let us take care of your travel needs with our convenient airport shuttle service. Experience top-notch hospitality and make your stay truly unforgettable at Hotel on the Promenade.

Book now to indulge in a lavish seaside retreat at Hotel on the Promenade.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room with Balcony - Photo 1
Deluxe Double Room with Balcony - Photo 2
Deluxe Double Room with Balcony - Photo 3
Deluxe Double Room with Balcony - Photo 4
Deluxe Double Room with Balcony - Photo 5
Deluxe Double Room with Balcony - Photo 6
Deluxe Double Room with Balcony - Photo 7
1/7

Deluxe Double Room with Balcony

Larger room with a king-size bed, a 40inch flat-screen TV, an Apple Mac computer with free Wi-Fi access, an iPod dock and a coffee machine, a balcony seating area and a private bathroom with a walk-in shower.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double Room with Balcony

Non-refundable
Room Only
20% OFF$225.33

$180.26

Includes taxes & fees

Deluxe Double Room with Balcony

Non-refundable
Breakfast Included
20% OFF$257.95

$206.36

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
1/2

Deluxe Room

A king-size bed, a 40inch flat-screen TV, an Apple Mac computer, an iPod dock and coffee machine are included in this room. It has a seating area and a private bathroom with a walk-in shower.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room

Non-refundable
Room Only
20% OFF$212.24

$169.79

Includes taxes & fees

Deluxe Room

Non-refundable
Breakfast Included
20% OFF$244.93

$195.94

Includes taxes & fees

Guest Reviews

9.4
Exceptional663 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage9.3
Overall Experience9.8

Select topics to read reviews

A
AndreadeDE
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Tolle Lage. Super nettes Personal, sehr freundlich und gemütlich"

10.0

Very Nice small and very personal Hotel. We were feeling very special there. A Hotel to get the real Kapstadt feeling. Super location.

Helpful?
D
Du PlessiszaZA
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2026

"Very Good"

7.0

The staff and the location

The place is due for an upgrade considering the rate per night. TV is not a smart TV and the frame hang loose, bed is not comfortable anymore and pillows are worn, sleep very uncomfortable. Ceilings where roofleaks were are covered badly and paint not neat. 3 days stay and didnt get sugar day 2 & 3 and not once we got milk. Fridge doesnt make cold.

Helpful?
I
IngaruRU
Verified booking
couple
Standard Room
Stayed in Mar 20, 2026

"Удобный отель ."

10.0

Хороший завтрак, удрбная кровать, приветливый персонал. Далековато от района waterfront. Рядом большой гипермаркет и много ресторанчиков.

В номерена 1 этаже фактически нет окна. Т. Е номинално есть, но в 30 см от окна выстроена стена, которая кго полностью закрывает.

Helpful?
I
IngaruRU
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Excellent"

8.0

Отель расположен достаточно далеко от района water front, примерно км 3. В номере de lux, куда нас заселили на 1 этаже окно номинальное- примерно а 30 см от окна выстроена стена. При заезде не работал кондиционер, но , надо отдать справедливость персоналу, в тот же день был установлен совершенно новый. Завтраки хорошие. Персонал очень дружелюбный. Номер большой и удобный.

Отсутствие нормального окна в номере.

Helpful?
K
KeatonusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0
Helpful?
N
NicolienzaZA
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0
Helpful?
S
SemharusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Excellent"

8.0

Front desk staff was really sweet. A/C was good and bed was comfy.

Some towels were stained. Bath towels were a little small. Not a fan of the keychain- very big (and not sure how they handle if more than 1 person?). There were flies in the bathroom bc the window had been left open but I was able to get rid of them. Bathroom sink wasn't draining properly.

Helpful?
P
PeterzaZA
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Massive disappointment"

1.0

Location

Overpriced Tired , needs a refresh Aircon don’t work

Helpful?
F
FionagbGB
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Great staff, lovely hotel."

9.0

Staff really friendly. Great location. Breakfast very good and big portions. Very comfortable bed.

Nothing

Helpful?
R
RobgbGB
Verified booking
couple
Standard Room
Stayed in Mar 4, 2026

"Central location, stylishly comfortable, attentive and welcoming staff"

9.0

Great location less than a minutes walk to the promenade. Close to Hop-on-Off bus stops and a pleasant and safe walk 45 minute to the V&A Waterfront. This is a lovely boutique hotel staffed by really friendly and engaging people. Rooms are generously sized with quality fittings, bed linen and towels. Bed was super comfy. The food was exceptional. Generous portions and very reasonably priced. The chef(s) definitely know their way around a kitchen! This was the first stop on our Garden Route tour and it set the benchmark for all the other hotels we were visiting. We’re three stops in so far and Hotel on the Promenade hasn’t been beaten.

N/A

Helpful?