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9.4 / 10 Guest Rating

RedLevel at Gran Melia Palacio de Isora - Adults Only

Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES

RedLevel at Gran Melia Palacio de Isora - Adults Only - main view

About the Property

Discover a luxurious getaway at RedLevel at Gran Melia Palacio de Isora - Adults Only, where relaxation meets sophistication.

Indulge in our Full-Service Spa offering a range of rejuvenating treatments, from soothing massages to revitalizing facials, ensuring you unwind in style.

Stay active with our Recreational Amenities, featuring three stunning outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center, catering to all your fitness needs.

Savor exquisite cuisine at La Terrasse, one of nine on-site restaurants, or mingle at our five bars and lounges, offering delightful dining options and drinks to suit every palate.

Escape to paradise and make unforgettable memories—book your stay today!

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Nature reserve
Express check-out
Electric car charging station
Padel court on site
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Red Level Deluxe - Photo 1
Red Level Deluxe - Photo 2
Red Level Deluxe - Photo 3
Red Level Deluxe - Photo 4
Red Level Deluxe - Photo 5
Red Level Deluxe - Photo 6
Red Level Deluxe - Photo 7
Red Level Deluxe - Photo 8
Red Level Deluxe - Photo 9
Red Level Deluxe - Photo 10
Red Level Deluxe - Photo 11
1/11

Red Level Deluxe

1 King Bed OR 2 Twin Beds581-sq-foot room with a furnished balcony Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

RedLevel Deluxe

Non-refundable
Breakfast Included
20% OFF$500.03

$400.02

Includes taxes & fees

RedLevel Deluxe

Non-refundable
Half Board
20% OFF$689.25

$551.4

Includes taxes & fees
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 1
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 2
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 3
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 4
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 5
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 6
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 7
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 8
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 9
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 10
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 11
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 12
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Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with partial ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

Redlevel Deluxe Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$523.01

$418.41

Includes taxes & fees

Redlevel Deluxe Partial Ocean View

Non-refundable
Half Board
20% OFF$712.24

$569.79

Includes taxes & fees
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 1
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 2
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 3
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 4
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 5
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 6
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 7
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 8
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 9
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 10
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 11
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 12
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 13
1/13

Red Level Junior Suite Front Ocean View with Whirlpool

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

REDLEVEL JUNIOR SUITE ROOM FRONTAL OCEAN VIEW WHIRLPOOL BATHTUB

Non-refundable
Breakfast Included
20% OFF$700.46

$560.37

Includes taxes & fees

REDLEVEL JUNIOR SUITE ROOM FRONTAL OCEAN VIEW WHIRLPOOL BATHTUB

Non-refundable
Half Board
20% OFF$883.43

$706.74

Includes taxes & fees
Red Level Junior Suite Large Terrace with Whirlpool - Photo 1
Red Level Junior Suite Large Terrace with Whirlpool - Photo 2
Red Level Junior Suite Large Terrace with Whirlpool - Photo 3
Red Level Junior Suite Large Terrace with Whirlpool - Photo 4
Red Level Junior Suite Large Terrace with Whirlpool - Photo 5
Red Level Junior Suite Large Terrace with Whirlpool - Photo 6
Red Level Junior Suite Large Terrace with Whirlpool - Photo 7
Red Level Junior Suite Large Terrace with Whirlpool - Photo 8
Red Level Junior Suite Large Terrace with Whirlpool - Photo 9
Red Level Junior Suite Large Terrace with Whirlpool - Photo 10
Red Level Junior Suite Large Terrace with Whirlpool - Photo 11
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Red Level Junior Suite Large Terrace with Whirlpool

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed1001-sq-foot room, located on the ground floor, furnished balcony with garden viewsExecutive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

93 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

REDLEVEL JUNIOR SUITE LARGE TERRACE AND WHIRLPOOL

Non-refundable
Breakfast Included
20% OFF$595.93

$476.74

Includes taxes & fees

REDLEVEL JUNIOR SUITE LARGE TERRACE AND WHIRLPOOL

Non-refundable
Half Board
20% OFF$778.88

$623.1

Includes taxes & fees
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 1
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 2
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 3
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 4
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 5
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 6
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 7
Red Level Master Suite Ocean View with Terrace Bathtub - Photo 8
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Red Level Master Suite Ocean View with Terrace Bathtub

1 King Bed and 1 Twin Sofa Bed1195-sq-foot room, located on the top floor, furnished balcony with partial ocean viewsExecutive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeLayout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - 2 bathrooms, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Hardwood flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

111 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

REDLEVEL MASTER SUITE OCEAN VIEW WITH BATHTUB IN TERRACE

Non-refundable
Breakfast Included
20% OFF$866.43

$693.14

Includes taxes & fees
Red Level Junior Suite Front Ocean View - Photo 1
Red Level Junior Suite Front Ocean View - Photo 2
Red Level Junior Suite Front Ocean View - Photo 3
Red Level Junior Suite Front Ocean View - Photo 4
Red Level Junior Suite Front Ocean View - Photo 5
Red Level Junior Suite Front Ocean View - Photo 6
Red Level Junior Suite Front Ocean View - Photo 7
Red Level Junior Suite Front Ocean View - Photo 8
Red Level Junior Suite Front Ocean View - Photo 9
Red Level Junior Suite Front Ocean View - Photo 10
Red Level Junior Suite Front Ocean View - Photo 11
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Red Level Junior Suite Front Ocean View

1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

RED LEVEL JUNIOR SUITE OCEAN FRONT

Non-refundable
Breakfast Included
20% OFF$633.81

$507.05

Includes taxes & fees

RED LEVEL JUNIOR SUITE OCEAN FRONT

Non-refundable
Half Board
20% OFF$816.78

$653.42

Includes taxes & fees

Guest Reviews

9.4
Exceptional102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

B
Big
Verified booking
partner
Standard Room
Stayed in Apr 29, 2019

"Exceptional"

10.0

Very friendly and enthusiastic staff Amazing hotel and facilities No adults exclusive wing Nice location and views

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 17, 2019

"Exceptional"

10.0

A beautiful and well maintained resort, the service is excellent.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 13, 2019

"Exceptional"

10.0

Setting and gardens. Enthusiasm and courtesy of all staff.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Mar 31, 2019

"Excellent"

8.0

The property is excellent, staff excellent. This was our second visit and it was not as good as our previous visit. We felt the exclusivity of the red level had been lost.

Helpful?
C
Casey
Verified booking
Standard Room
Stayed in Mar 26, 2019

"Amazing "

10.0

Staff were very attentive and friendly, couldn’t do more for you. Absolutely beautiful and stunning. Very enjoyable experience the moment we walked through the doors. Will definitely be coming back

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 23, 2019

"Exceptional"

10.0

The staff were very attentive and enthusiastic. They always took time to see if they could help you and seemed to enjoy their work which makes staying at the hotel a really pleasant experience. The scale of the resort makes it ideal for a short break as there’s plenty to occupy you without the need to explore anywhere else. Overall I would recommend staying here for R and R if you like a bit of pampering!!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 20, 2019

"Exceptional"

10.0

THE BREAKFAST NEEDS ATTENTION NOT AT AII 5 STAR

Helpful?
V
Verified traveler
Verified booking
friends
Standard Room
Stayed in Mar 18, 2019

"Good"

6.0

Great place but I think they had staffing issues at breakfast Two of restaurants were closed - not told before booking!!

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Mar 11, 2019

"Excellent"

8.0

Excellent property and generally a brilliant stay. Could improve on food quality in the restaurants and general staffing in the restaurants, the buffet has much to be desired but that could have just been on the day we went, as others did not have the same experience.

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Mar 11, 2019

"Nice stay"

8.0

The staff were very attentive and provided anything required. The food and service were first class. The cleaning of the rooms seemed a bit as hoc, in fact there were a pair of shoes left in our room from the previous occupants

Helpful?
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