RedLevel at Gran Melia Palacio de Isora - Adults Only

Fantastic staff, great facilities and nothing was too much trouble.

Excellent property and very tranquil in January. No noise anywhere, very peaceful and very relaxing - probably because the kids are all at school! There are sections for adults only which we stuck to as well. The on site SPA is great too with plenty of treatments available too. The vegetarian options need to be reviewed and added to as well but we were only there for 2 nights so it was sufficient. You will need to pack long sleeve shirts, trousers and shoes to dine in a couple of the on-site restaurants which we were not expecting but enjoyed the food in the other restaurants that we dined in. it was 24C during the day but the nights are cold, so jumpers and jackets are a must. Really enjoyed our stay and would definitely go back again.

Just returned from a lovely break at the property. Disappointed that the spa wasn’t open during our stay also the Red Level breakfast was limited so we preferred the choice at Pangea. The Red level lounge was also disappointing the coffee machine was not working most of the time. On the plus side the staff at the open bar were very attentive.

This is our 5th time at Red Level and we have already booked again for January. Fantastic in every respect!

We have been going to Gran Meliea Palacio de Isora for a few years now and it's still a lovely hotel with good service. However, it's looking a little tired now and is in need of a thorough refurbishment program in the red level rooms. The staff were friendly and helpful but a couple of the red level pool bar staff are "over familiar" and bordering on disrespectful of the customers using innuendo and being very noisy shouting across the pool deck to each other. Some staff training is needed here just to remind them of the customer's need for a relaxing atmosphere at the pool and to me respectful.

The fitness instructors Victoria and Antonia were fantastic - great Pilates and Yoga overlooking the sea - shame about the condition of the decking

My girlfriend and I had the most relaxing stay. The place is great value for money. We received 5* service throughout out stay and would definitely come back.

I do not like that reservations have to be made for everything from assistance with starting the hot tub to eating dinner.

First and foremost, the staff at the resort is what made this property great. The staff here were exceptional. Always had a smile on their faces and were always willing to help with anything you needed. Secondly, the resort is huge. Every aspect of it was phenomenal. Great number of facilities to cater for everyone. Staying at the RedLevel was even better. Not as busy as the rest of the resort, and was peaceful.

Amazing hotel , great staff. Food a bit expensive and average - an area of improvement . But otherwise lovely stay and beautiful venue!