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9.4 / 10 Guest Rating

RedLevel at Gran Melia Palacio de Isora - Adults Only

Calle La Costa, s/n, Alcala, Guia de Isora, Tenerife, 38686, Guia de Isora, ES

RedLevel at Gran Melia Palacio de Isora - Adults Only - main view

About the Property

Discover a luxurious getaway at RedLevel at Gran Melia Palacio de Isora - Adults Only, where relaxation meets sophistication.

Indulge in our Full-Service Spa offering a range of rejuvenating treatments, from soothing massages to revitalizing facials, ensuring you unwind in style.

Stay active with our Recreational Amenities, featuring three stunning outdoor swimming pools, outdoor tennis courts, and a 24-hour fitness center, catering to all your fitness needs.

Savor exquisite cuisine at La Terrasse, one of nine on-site restaurants, or mingle at our five bars and lounges, offering delightful dining options and drinks to suit every palate.

Escape to paradise and make unforgettable memories—book your stay today!

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Nature reserve
Express check-out
Electric car charging station
Padel court on site
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Red Level Deluxe - Photo 1
Red Level Deluxe - Photo 2
Red Level Deluxe - Photo 3
Red Level Deluxe - Photo 4
Red Level Deluxe - Photo 5
Red Level Deluxe - Photo 6
Red Level Deluxe - Photo 7
Red Level Deluxe - Photo 8
Red Level Deluxe - Photo 9
Red Level Deluxe - Photo 10
Red Level Deluxe - Photo 11
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Red Level Deluxe

1 King Bed OR 2 Twin Beds581-sq-foot room with a furnished balcony Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

RedLevel Deluxe

Non-refundable
Breakfast Included
20% OFF$529.69

$423.75

Includes taxes & fees

RedLevel Deluxe

Non-refundable
Half Board
20% OFF$719.35

$575.48

Includes taxes & fees
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 1
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 2
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 3
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 4
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 5
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 6
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 7
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 8
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 9
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 10
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 11
Deluxe Room, Partial Ocean View (Redlevel with Whirlpool) - Photo 12
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Deluxe Room, Partial Ocean View (Redlevel with Whirlpool)

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with partial ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

Redlevel Deluxe Partial Ocean View

Non-refundable
Breakfast Included
20% OFF$552.73

$442.18

Includes taxes & fees

Redlevel Deluxe Partial Ocean View

Non-refundable
Half Board
20% OFF$742.39

$593.91

Includes taxes & fees
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 1
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 2
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 3
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 4
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 5
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 6
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 7
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 8
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 9
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 10
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 11
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 12
Red Level Junior Suite Front Ocean View with Whirlpool - Photo 13
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Red Level Junior Suite Front Ocean View with Whirlpool

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

REDLEVEL JUNIOR SUITE ROOM FRONTAL OCEAN VIEW WHIRLPOOL BATHTUB

Non-refundable
Breakfast Included
20% OFF$803.3

$642.64

Includes taxes & fees

REDLEVEL JUNIOR SUITE ROOM FRONTAL OCEAN VIEW WHIRLPOOL BATHTUB

Non-refundable
Half Board
20% OFF$986.16

$788.93

Includes taxes & fees
Red Level Junior Suite Large Terrace with Whirlpool - Photo 1
Red Level Junior Suite Large Terrace with Whirlpool - Photo 2
Red Level Junior Suite Large Terrace with Whirlpool - Photo 3
Red Level Junior Suite Large Terrace with Whirlpool - Photo 4
Red Level Junior Suite Large Terrace with Whirlpool - Photo 5
Red Level Junior Suite Large Terrace with Whirlpool - Photo 6
Red Level Junior Suite Large Terrace with Whirlpool - Photo 7
Red Level Junior Suite Large Terrace with Whirlpool - Photo 8
Red Level Junior Suite Large Terrace with Whirlpool - Photo 9
Red Level Junior Suite Large Terrace with Whirlpool - Photo 10
Red Level Junior Suite Large Terrace with Whirlpool - Photo 11
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Red Level Junior Suite Large Terrace with Whirlpool

1 King Bed and 1 Twin Sofa Bed OR 2 Large Twin Beds and 1 Twin Sofa Bed1001-sq-foot room, located on the ground floor, furnished balcony with garden viewsExecutive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeRelax - Outdoor private hot tubInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

93 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

REDLEVEL JUNIOR SUITE LARGE TERRACE AND WHIRLPOOL

Non-refundable
Breakfast Included
20% OFF$655.7

$524.56

Includes taxes & fees

REDLEVEL JUNIOR SUITE LARGE TERRACE AND WHIRLPOOL

Non-refundable
Half Board
20% OFF$838.56

$670.85

Includes taxes & fees
Red Level Junior Suite Front Ocean View - Photo 1
Red Level Junior Suite Front Ocean View - Photo 2
Red Level Junior Suite Front Ocean View - Photo 3
Red Level Junior Suite Front Ocean View - Photo 4
Red Level Junior Suite Front Ocean View - Photo 5
Red Level Junior Suite Front Ocean View - Photo 6
Red Level Junior Suite Front Ocean View - Photo 7
Red Level Junior Suite Front Ocean View - Photo 8
Red Level Junior Suite Front Ocean View - Photo 9
Red Level Junior Suite Front Ocean View - Photo 10
Red Level Junior Suite Front Ocean View - Photo 11
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Red Level Junior Suite Front Ocean View

1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed581-sq-foot room, furnished balcony with ocean views Executive Level - Club Lounge access, light refreshments, internet access in the lounge, and separate check-in location; guests under 16 years old not allowed in loungeInternet - Free WiFi Entertainment - 32-inch LCD TV, premium channels, and iPod dockFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Laptop-compatible safe, iron/ironing board, and phoneComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Tile flooring in roomEco-friendly - Eco-friendly toiletries and recycling binNon-Smoking

54 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
1 Sofa bed (90-99 cm wide)
Amenities
MinibarTVTelephoneHair dryerBathrobePrivate bathroom

RED LEVEL JUNIOR SUITE OCEAN FRONT

Non-refundable
Breakfast Included
20% OFF$655.7

$524.56

Includes taxes & fees

RED LEVEL JUNIOR SUITE OCEAN FRONT

Non-refundable
Half Board
20% OFF$838.56

$670.85

Includes taxes & fees

Guest Reviews

9.4
Exceptional102 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

J
Jeffrey
Verified booking
partner
Standard Room
Stayed in Jul 11, 2025

"Good"

4.0

Resort grounds and room size/cleanliness were fabulous, everything else was below average. Pool staff would not take an order - no service to save their lives, rather talk amongst themselves and would get upset when you'd walk to the bar to order - this resort could double/triple profits overnight if they learned and charged for service. I paid Red Level to escape kids and to relax - my ocean view room was over the Italian kitchen and other amenities downstairs, could hear loud noises, banging and yelling until 1-2 AM each evening. The high-end restaurant at Red Level was horrid! If you want to overpay for fluffy bite size crap you are in luck...just don't waste your time no matter how they market the experience. Americans - this is primarily a Spanish/Brit facility. The grounds are NOT huge they are adequate and simple to move throughout, the food is bland, most of the buffet are cold cuts and things you just won't eat (stewed tomatoes, cabbage salads etc... evenings they cooked steaks but still don't have a clue how to prepare (even with their chef hats on) the major option was would you like a sprinkle of salt on that? Make sure to bring an electrical converter to charge phones etc as everything is European. Nice hotel but really frustrating atmosphere when trying to relax and escape normal everyday issues.

Helpful?
D
Derek
Verified booking
Standard Room
Stayed in Jun 2, 2025

"Exceptional"

10.0

Second time here, better than the first.

Helpful?
N
Neall
Verified booking
partner
Standard Room
Stayed in Mar 9, 2025

"Exceptional"

10.0

Amazing Hotel, amazing stay

Helpful?
E
Emily
Verified booking
partner
Standard Room
Stayed in Feb 17, 2025

"Exceptional"

10.0

Friendly staff, great selection of restaurants. Red Level is definitely worth the extra money. We will absolutely return

Helpful?
A
Alexander
Verified booking
Standard Room
Stayed in Dec 23, 2024

"Exceptional"

10.0

Red level staff … absolutely magnificent … they were helpful and responsive to all my needs and questions. I really want to come back as this was one of the experiences of a lifetime.

Helpful?
S
Sury
Verified booking
partner
Standard Room
Stayed in Nov 29, 2024

"Exceptional"

10.0

Beautiful facility and super helpful staff. Love them

Helpful?
B
Ben
Verified booking
partner
Standard Room
Stayed in Oct 19, 2024

"Exceptional"

10.0

Friendly staff and great location, not too many rules and regulations so you can just get on and enjoy your holiday on your terms. Highly recommend.

Helpful?
L
Leslie
Verified booking
Standard Room
Stayed in Sep 30, 2024

"Exceptional"

10.0

Adult only Redlevel area felt like a small hotel but with benefits of large luxury hotel. Lots of great pools.

Helpful?
L
Leonid
Verified booking
Standard Room
Stayed in Jun 21, 2024

"Exceptional"

10.0

Beautiful everything

Helpful?
A
Adrian
Verified booking
partner
Standard Room
Stayed in Mar 8, 2024

"Exceptional"

10.0

Staff very good with lots assistance with several issues during our stay,would definitely recommend

Helpful?
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