CDSHotels Terrasini - Città del Mare

un ristorante era disorganizzato , per il resto tutto ok

Propre, bien organisé, bonne gestion des activités, le site en lui même est très bien

La literie, le bruit lors des repas et dans les chambres la nuit les gens ne respectent pas les autres

Lokalizacja , widok z pokoju , taras.

Tutto splendido. È stata la quarta volta per me e spero di tornarci prestissimo.

Forse gli orari delle strutture. Dovrebbero, a mio avviso, essere più flessibili.ci siamo d

the pool and slides was amazing

the food could be better

Tutto ben organizzato

Don’t book here, they don’t deserve your money, especially Mistral Holidays. This resort has seen better days, decades ago. It needs alot of money spending on it. Mealtimes times a a bit of a bun fight I returned to the uk feeling quite poorly and the rep was useless as were the management team

We were a family of 10 arriving 15.08.25. Feragusta. The resort was packed and understaffed. We had to queue to go into the dining areas which were filthy: stacks of uncleared used plates, food on the floors and what food there was poor. My Italian husband had told our family to expect wonderful food in Italy and it was shameful on a country known for great eating. As a result we ate lunch every day in a beach restaurant which was good, and each evening we took taxis into Terassini (the nearest place for restaurants) at a cost of approximately E150 each time to have diner. Although we paid for all inclusive this involved us in additional costs of approximately E3000. Also on enquiring of other guests in identical accommodation with the same number of occupants we were charged E1000 more than them. I have been unable to ascertain whether this was by the resort or Booking.com through whom we had booked. I also phoned the hotel and their reception confirmed that the lesser price was correct. I had two meetings with Gussy Vitale, the Client Facing Manager, and discussed the state of the dining areas and the resort generally, and she told me that I had to understand that many of the people using the resort were ‘mal educaato’ (badly educated) which I told her was an incredibly awful thing to say about the guests, who we found particularly nice. I have tried to get refunds from both the resort and Booking.com who sent me E200, which I grudgingly accepted as because I am elderly I found this whole matter highly stressful and unpleasant. And so I have put the matter behind me. However I would advise anyone not to use this resort, and I will not be using Booking.com again. It seems that to book directly with the resort is cheaper.

The water was beautiful

The facilities are poorly built, old, and falling apart. The food provided as part of full board was some of the worst we’ve had, and we have traveled in Sicily and Europe extensively. Very disappointing for the price we paid. We ended up cutting our trip short because we weren’t sleeping well in the uncomfortable room, with thin walls in which we could hear every sound from all our neighbors. We also weren’t eating well due to the quality of the food. The property would not even refund us the daily costs tax we paid.