Hampton Inn & Suites Center

Great hotel friendly staff!

I’m disappointed and sad. This has never happened to me before and I hope it doesn’t happen again. I booked the room a month in advance. However, instead of calling me first to get me in a different studio suite, They bumped my room down from a 2 Bed Studio Suite to a standard room with a King bed. They said it was because the person who stayed in the room decided to stay longer, so I got the boot, instead of telling them that it was already booked, I got bumped down. The room had disgusting marks all over the AC unit. This has literally never happened to me before.

A last minute business trip to Shreveport and I needed a place to stay so I stay at the chain I always do, Hilton, and landed at this HI. This HI measures up to most all HI’s I’ve stayed at. Nothing over the top great, certainly nothing negative, just consistent. And for any business traveler, consistent is good. Room was clean, a/c coldish, breakfast bar as usual. Again, consistent. The only negative comment was the internet. So I will say that the weather was stormy bad all evening and morning and I kept getting an SOS on my phone which meant, if I understood correctly, my iPhone was not in an area my provider is - Verizon. And, have never stayed here or in this area, not sure how to gauge this. And, BTW, yesterday was the solar eclipse and we were a bit east of its path so there’s that. If in the area again and in need of a room, I’ll certainly stay here again.

Pretty nice

The phone service and breakfast. I’ve stayed here a couple of times and have the same problem every time. No cell service, the wifi is always down you have to go outside to even talk on the phone and the breakfast is pooo. Room are ok but I never have full sets of towels

Breakfast Staff should not be playing loud Mexican music in breakfast area around guests who are trying to eat a quiet meal.

The hotel was clean and the bed comfortable. Good breakfast! Room needed so TLC, bathroom sink drain plug was broke, toilet paper dispenser missing and cover for bathroom light fixture missing. Didn't detract from our overall stay, just wanted to mention it.

It was newly renovated.

NA

Bathrooms needs vents for showering, there were mold on the ceilings

Surprised to learn this property was recently renovated.