Super 8 by Wyndham Monteagle TN

The breakfast was good, and the room was clean. The staff was not as welcoming.on check-in as other places.

Night manager very rude and uncaring about problems. Her answer was go to another hotel and lose my nonrefudable paid room.

Location was convenient to the venue however if the two rooms our party rented, this one was the only one worth the rate we paid. The other $200 room, y’all should be embarrassed to charge those exorbitant fees for such a meager room. Shame on you for price gouging because of supply & demand.

We came out to Tennessee to see STS9 at the caverns. When we were checking in a very nice worker, named Happy let us have a conjoined room with our friends. That made us very Happy to say the least :) thanks so much for your great service Happy!

Went ro check

I never stayed at this hotel, I booked this hotel by accident, thinking it was the Smokehouse Lodge. I called the hotel and even had Hotel.com call to see if I could get a refund, or a voucher for a one night stay,I know it was my fault in doing this booking, but i would think the hotel would have accommodated my request with a good customer relations, but i was wrong they wouldnt give me either. After reading the reviews about this place, i wouldnt want to stay there anyway. Shame on hotels.com for having this dump on its list. And shame on this dump for not having better customer relations... I highly reccommend staying at the Smokehouse Lodge, stay clear from this place as they dont seem to care about the clients. And even tho this hotel is independently owned i would never stay at this chain of hotels ever because of how they handled this situation..

I like She like it Nice Property Pet friendly I will stay there again In the future

The first room was dirty. We asked to be moved to another room. They told us that another would not be cleaned until 7:00pm. We went out and came back at 6:30. Our room was ready but on a corner next to a stairwell that was the site of a party until after mid-night.

Doors wouldn’t lock, bedsheets were dirty, dirty wash clothes left on the shower rod, would not fix the chirping smoke detector. House keeping had several rooms open at one time so people were going in the wrong rooms. We left and found another hotel. Even after checking out and getting a receipt showing only one night stay they still charged my card for 3 nights.

Disgustingly filthy and room appeared to have been used prior to our arrival 9Grass clippings on bed)