Super 8 by Wyndham Monteagle TN

We found little to like at this property and will not return. Problems included: missing sheets on 1 bed, terrible odor, WiFi not working (corrected), very uncomfortable beds, bedside lamp defective, peeling paint and mold in the shower. I would rate this room a 1 or if very generous, a 2.

It’s old and not maintained. Stains everywhere, bed was hard, shower no pressure.

We got our rooms canceled through hotels.com it was a terrible experience rooms smelled and gross pillows with no cases and open electric wires exposed in the bathroom. I should have listened to the reviews of others. Staff was shaded I ask the manager and desk person if they would stay in one of those rooms neither would answer so you know what that means right. Answer was no they would not. That should enough said, only exceptable place to stay in this location is The Smokehouse Lodge hotels or a few minutes down the road to Kimbal TN.

I was going to see family. Left for a few hours came back and my door to my room was open. I thank god everyday that i took my puppies with me!!! I went to the front desk to complain norhing!!! Came home my puppies are covered with fleas!!$ Dont stay in this place!!! Oh ya free breakfast big deal!! No thanks

The bath tub was clogged so we had to chang to another room after we were ready for a rest. Then the toilet water pressure in the new room was low. What’s more, we could not get the Wi-fi connection all night until we were ready to leave in the morning.

tub was painted, carpet was dirty , pool was removed , bed was worn out , will not return

The first room they gave us was filthy! Burns and stains on the carpet, the bed had black stains on them, the mattress was shredded and hard. The dresser was missing pull handles (one was glued on sideways), the pillows were disgusting, the tile had not been cleaned it was black, the floors were gross, and worst of all the toliet didnt flush!!!! We had to fill the ice bucket with water and put it in the back of the toliet to get it to flush. There wasnt even any toliet paper when we did get it to work! I had to go to the front desk to get it. Theu didnt have enough staff to bring it to me!! I have pictures of all of this!

The staff themselves were pleasant enough, though they didn't know how to use the system to properly check in customers. As a result of all of the confusion during check-in, my ID was not returned to me. When I later called to see if they happened to have the ID at the front desk, I spoke with the owner, whom was insulting and belittling. I will not stay at this location again due to how the owner treated me over her own employee's mistake.

This place needs a MAJOR update. The blankets are so thin you can see through them, the pillows aren’t even pillows anymore they are so flat, the carpet felt and looked like it was very very old. There were two used q-tips on the ground, stains on the blankets, and the tub was grey. We were coming from a camping trip and paid 80.00 for this room. I think camping outside was far better. Also, false advertising about breakfast. Old and dirty area. I know it’s Super 8 so only a certain level of expectation, but it felt like a rent by the hour place vs a place I could take my family

The carpet was dirty and unvacuumed. Popcorn on floor. Bathroom mirror was dirty. Dust on furniture. Dried food on pillowcase. Loose toilet seat. We got put in another room which was a bit more tolerable. It smelled of cabbage and disinfectant. Food wrapper was on floor. Towel was hanging unfolded. We thought it was probably dirty so we didn't use it. We were never offered an apology. It was gross. I would probably would have rather slept in my car but I had already prepaid.