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9 / 10 Guest Rating

Hotel Riu Plaza Guadalajara

Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500, Guadalajara, MX

Hotel Riu Plaza Guadalajara - main view

About the Property

Experience the ultimate blend of luxury and comfort at Hotel Riu Plaza Guadalajara, located in the vibrant heart of the city.

Indulgent Spa Services
Unwind at our full-service spa, where you can rejuvenate with exquisite massages, body treatments, and facials designed for relaxation and revival.

Gourmet Dining Options
Savor culinary delights at Decapolis or indulge in 24-hour room service. Our coffee shop and bar/lounge offer the perfect spots to enjoy snacks and refreshing drinks at any time.

Modern Amenities
Stay connected with complimentary Wi-Fi and enjoy 550 stylishly appointed rooms featuring minibars, flat-screen TVs, and private bathrooms equipped with luxurious toiletries.

Don't miss the chance to book your stay at Hotel Riu Plaza Guadalajara for an unforgettable experience!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Front entrance ramp
Newspapers in lobby (surcharge)
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Family Room, 2 Twin Beds, Executive Level - Photo 1
Family Room, 2 Twin Beds, Executive Level - Photo 2
Family Room, 2 Twin Beds, Executive Level - Photo 3
Family Room, 2 Twin Beds, Executive Level - Photo 4
1/4

Family Room, 2 Twin Beds, Executive Level

2 Twin Beds506 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Phone accessibility kitEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

47 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Family Twin

Non-refundable
Room Only
20% OFF$286.15

$228.92

Includes taxes & fees

Executive Family Twin

Non-refundable
Breakfast Included
20% OFF$330.39

$264.31

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
1/5

Deluxe Room, 1 King Bed

1 King Bed391 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Shower grab bar height (inches): 45, hand-held showerhead, visual doorbell notification, wheelchair accessible, phone accessibility kit, low-height electrical outlets in bathroom, area rugs in room, height-adjusted amenities, lever door handles, closed-captioned TV, magnifying mirror, and grab bar in showerEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe King

Non-refundable
Room Only
20% OFF$234.51

$187.61

Includes taxes & fees

Deluxe King

Non-refundable
Breakfast Included
20% OFF$278.78

$223.02

Includes taxes & fees
Executive Room, 2 Twin Beds, Executive Level - Photo 1
Executive Room, 2 Twin Beds, Executive Level - Photo 2
Executive Room, 2 Twin Beds, Executive Level - Photo 3
Executive Room, 2 Twin Beds, Executive Level - Photo 4
1/4

Executive Room, 2 Twin Beds, Executive Level

2 Twin Beds391 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Phone accessibility kitEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

38 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Twin

Non-refundable
Room Only
20% OFF$286.15

$228.92

Includes taxes & fees

Executive Twin

Non-refundable
Breakfast Included
20% OFF$330.39

$264.31

Includes taxes & fees
Family Room, 1 King Bed, Executive Level (MX) - Photo 1
Family Room, 1 King Bed, Executive Level (MX) - Photo 2
Family Room, 1 King Bed, Executive Level (MX) - Photo 3
Family Room, 1 King Bed, Executive Level (MX) - Photo 4
1/4

Family Room, 1 King Bed, Executive Level (MX)

1 King Bed409 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Phone accessibility kitEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

47 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Family King

Non-refundable
Room Only
20% OFF$286.15

$228.92

Includes taxes & fees

Executive Family King

Non-refundable
Breakfast Included
20% OFF$330.39

$264.31

Includes taxes & fees
Deluxe Room, 2 Twin Beds - Photo 1
Deluxe Room, 2 Twin Beds - Photo 2
Deluxe Room, 2 Twin Beds - Photo 3
Deluxe Room, 2 Twin Beds - Photo 4
Deluxe Room, 2 Twin Beds - Photo 5
1/5

Deluxe Room, 2 Twin Beds

2 Twin Beds391 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Grab bar in bathtub, wheelchair accessible, visual doorbell notification, closed-captioned TV, hand-held showerhead, shower grab bar height (inches): 45, portable bathtub seat, magnifying mirror, height-adjusted amenities, phone accessibility kit, lever door handles, accessible bathtub, bathtub grab bar height (inches): 45, low-height electrical outlets in bathroom, and area rugs in roomEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

38 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Deluxe Twin

Non-refundable
Room Only
20% OFF$234.51

$187.61

Includes taxes & fees

Deluxe Twin

Non-refundable
Breakfast Included
20% OFF$278.78

$223.02

Includes taxes & fees
Executive Room, 1 King Bed, Executive Level - Photo 1
Executive Room, 1 King Bed, Executive Level - Photo 2
Executive Room, 1 King Bed, Executive Level - Photo 3
Executive Room, 1 King Bed, Executive Level - Photo 4
Executive Room, 1 King Bed, Executive Level - Photo 5
Executive Room, 1 King Bed, Executive Level - Photo 6
1/6

Executive Room, 1 King Bed, Executive Level

1 King Bed409 sq feet Internet - Free WiFi Entertainment - 32-inch flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and deskComfort - Fresh towels (on request), air conditioning, and daily housekeepingAccessibility - Phone accessibility kitEco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableNon-Smoking

36 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Executive Superior King

Non-refundable
Room Only
20% OFF$286.15

$228.92

Includes taxes & fees

Executive Superior King

Non-refundable
Breakfast Included
20% OFF$330.39

$264.31

Includes taxes & fees

Guest Reviews

9
Exceptional355 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the modern amenities.

Categories

Cleanliness8.5
Service9.5
Location9.5
Room Quality9.0
Amenities9.0
Value for Money8.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

J
JuniorACZWINTER HAVEN, FLORIDA
Verified booking
NONE
Standard Room
Stayed in Feb 18, 2026

"Great Hotel and excellent service"

10.0

Riu is My favorite hotel in GDL! I’ve stayed in many but the restaurants, bars service and especially the rooftop are worth every penny!

Helpful?
J
JessicaMOmarEL PASO, TEXAS
Verified booking
NONE
Standard Room
Stayed in Feb 17, 2026

"Excellent location"

10.0

Everything was perfect, except how hot our room was. We would leave the A/C on all day and it would still be hot.

Helpful?
F
FernancueANAHEIM, CALIFORNIA
Verified booking
NONE
Standard Room
Stayed in Feb 17, 2026

"Very nice hotel"

10.0

I loved this hotel, conveniently located, great views, nice rooms, everything clean and in great condition, there was work in the pool which was unfortunate, but it will make the hotel even nicer. I was disappointed with the elevator service, one of them was not working and it took forever to go up/down. The restaurant was great, the food was good, and the waiters very friendly and helpful

Helpful?
D
DeQustay
Verified booking
Business
Standard Room
Stayed in Feb 14, 2026

"Don Julio Wellness Trip:"

10.0

I had the best experience. The staff was kind and friendly. Breakfast was exceptional!!!! I give 10 stars hands down.

Helpful?
G
Girouxnormand
Verified booking
NONE
Standard Room
Stayed in Feb 12, 2026

"Great hotel! RIU beds are terrible"

10.0

Healthcare tourism. We traveled to Guadalajara to access Healthcare. The hotel is fantastic. Unfortunately, every bed at RIU properties are harder than the floor. I hunt in the bush of Canada for weeks at a time and sleeping on the ground is more comfortable. Who ever buys there beds needs to figure this out.

Helpful?
J
Jhon135135GUADALAJARA, GUADALAJARA METROPOLITAN AREA
Verified booking
Business
Standard Room
Stayed in Feb 11, 2026

"Nice place to stay, customer service not at its best"

6.0

Nice place but several issues make the place not perfect(no help to carry the baggage, not even showing willngness to help. Seems like help is selective. Misscommunication bettween reception and bookings). Didnt feel like hospitality is the hotel biggest strength.

Helpful?
G
GetwotTHUNDER BAY, THUNDER BAY DISTRICT, ONTARIO
Verified booking
Couples
Standard Room
Stayed in Jan 27, 2026

"Weatherman lied"

10.0

Stayed on the executive level. Free munchies and bevs in crown room. Fantastic view, great staff. Anyone that thought all you need is a light sweater this week in Guadalajara froze. Too bad that even luxury hotels don’t have heat.

Helpful?
J
Janos_Gruber
Verified booking
Business
Standard Room
Stayed in Jan 26, 2026

"Staying here during business travel"

10.0

I liked the receptionists' professionalism when arrived and when left, too. Room was nice, clean, comfortable, WIFI available, ironing, available. Laundry service is available for an acceptable price and they made a perfect and nice washing for me. Breakfast is like heaven :) literally everything is available, and the staff is nice and very helpful. This is a great place to stay in.

Helpful?
A
ATravelingScientistWORLD
Verified booking
Business
Standard Room
Stayed in Jan 22, 2026

"Excellent work stay"

10.0

Stayed here for a week during a work trip. Really solid stay in all ways. I recommend its location and facilities and staff support. I’ll be back

Helpful?
R
RafaCarr
Verified booking
NONE
Standard Room
Stayed in Jan 20, 2026

"Awesome view at the rooftop"

10.0

A Sky-High Experience at RIU Plaza Guadalajara If you are looking for a hotel that captures the vibrant energy of Guadalajara while offering a literal "top-down" view of the city’s beauty, the RIU Plaza is an absolute standout. My recent stay was defined by incredible service and views that I won’t soon forget. The View: Day & Night The highlight of the stay is undoubtedly the rooftop. Whether you’re there under the bright Mexican sun or as the city lights begin to twinkle, the panoramic views of the sprawling city and the surrounding mountains are mesmerizing. * Daytime: You get a clear, majestic look at the mountain and cityscapes. * Nighttime: The city transforms into a sea of amber lights, providing a sophisticated backdrop for a cocktail. The Adrenaline Kick For those who aren't afraid of heights, the glass floor overhang is a must-see. Stepping out over the edge of the building with nothing but glass beneath your feet is a thrilling, memorable experience that offers a unique perspective of the streets below. It’s easily the most Instagram-worthy spot in the hotel. Authentic Vibes & Service The service throughout the hotel was polished and attentive, but the atmosphere really peaked during Mariachi Night at the lobby bar. It brought a wonderful sense of local culture and high energy right to the heart of the hotel. Watching a world-class Mariachi band in such an elegant setting was the perfect way to spend an evening. Final Verdict: Whether you’re visiting for business or leisure, the combination of the rooftop scenery, the "daredevil" glass floor, and the authentic lobby entertainment makes the RIU Plaza the place to be in Guadalajara.

Helpful?