Candlewood Suites Avondale-New Orleans by IHG

Friendliness of staff

The smell in the room omg I had to get switched to another room that was just a little bit better. I had to use. A whole can of Lysol to be able to sleep in the room. Chair in the room had tape holding it together and I paid most 200$ for a room with duck tape holding a chair toy and the smell was of a homeless encampment. Room appeared clean but the smell made it dengie. Won’t be back BOOTS outside of doors in the hall way??! Is not a good look for others going to their rooms. If it is a worker hotel, it does not have to look like one or smell like one.

Loved it.

Nothing really.

Rooms were very comfortable. Feels like your in a studio apartment.

N/A

aweful neighborhood, dirty and old furniture in the room no utensils etc

Nothing. I had no opportunity to like anything because the hotel booked over my reservation and had no room available for me when I arrived.

I did not like the fact that I did not get to stay at the hotel I booked. I also have not liked Booking.com's 'customer service.'

The location of the hotel is good: near Jean Laffitte National Park, 45 minutes away from Oak alley plantation and 20 minutes away from New Orleans french quarter. The room was big enough for 3 people but the carpet was dirty (there were a sock and a ball under the bed) and it smelled bad in the hotel room. Besides there were only two chairs to take our breakfast and our dinner (and one of it was damaged). There were not enough dishes, glasses and cutlery to take our meals which is not normal as there are no options for breakfast or dinner inside the hotel. This hotel is expensive regarding the poor options you get. So if you can avoid I advice you to choose a better hotel

My experience was starting off to not so great!! Came all the way from Mississippi and the hotel could not find my reservation!! After we called Expedia, they resolved the issue everything was fine.

Nice service