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9 / 10 Guest Rating

Hotel Okura Macau

Galaxy Macau TM Resort, Ave Marginal Flor De Lotus, Cotai, Cotai, MO

Hotel Okura Macau - main view

About the Property

Exciting Recreation Options
Indulge in some entertainment at the casino and make the most of the complimentary water park and health club during your stay.

Delicious Dining and Drinks
Satisfy your cravings with international cuisine at Terrace Restaurant, offering a pool view, or opt for 24-hour room service. Unwind with a drink at the bar/lounge and don't miss out on the Japanese breakfast options available daily.

Convenient Amenities
Benefit from features like complimentary internet access, concierge services, and area shuttle to explore nearby attractions hassle-free. The hotel also offers a range of facilities including a business center, event spaces, and complimentary shuttles for added convenience.

Book your stay at Hotel Okura Macau for a luxurious and entertaining experience in the heart of Cotai's entertainment district.

Facilities & Amenities

Meeting rooms
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional101 verified reviews
AI Summary

Guests highly rate the fantastic staff and frequently praise the good location.

Categories

Cleanliness9.0
Service9.4
Location9.0
Room Quality8.9
Amenities8.9
Value for Money8.9
Food and Beverage9.0
Overall Experience8.9

Select topics to read reviews

F
Fung Yee
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2023

"Exceptional"

10.0

Service has been excellent, staff members are friendly, thoughtful and proactive!

Helpful?
K
Katy Pui Yan
Verified booking
family
Standard Room
Stayed in Jul 21, 2023

"Exceptional"

10.0

Very warm and sincere welcome from staffs at the lobby. Exceptional service and friendly reception/check in from Chloe.

Helpful?
K
KA YI
Verified booking
family
Standard Room
Stayed in Jun 21, 2023

"Exceptional"

10.0

Good!

Helpful?
D
Damon Stanley
Verified booking
Standard Room
Stayed in Apr 30, 2021

"Exceptional"

10.0

Excellent staff service thru out my stay!

Helpful?
S
SERGIO
Verified booking
friends
Standard Room
Stayed in Aug 26, 2020

"Exceptional"

10.0

Room was spacious and clean. All staff were friendly and helpful. Whoever stayed upstairs kept running around all evening which was a bit annoying.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Aug 24, 2020

"Exceptional"

10.0

The staffs are very nice and polite. The are is clean as well.

Helpful?
M
MarcelMiranda
Verified booking
family
Standard Room
Stayed in Jul 10, 2020

"Exceptional"

10.0

The room was comfortable and the amenities are great. Top😎👍

Helpful?
D
Dens
Verified booking
partner
Standard Room
Stayed in Jan 16, 2020

"Exceptional"

10.0

This property is our favorite in Macau. As an expedia Elite guest, we got upgraded to a beautiful suite room, they have a wine and cake waiting for us as we entered the room. My wife was happy with the personalized Anniversary card. Was looking forward to the waterpark at the galaxy but was disappointed to learn that its under maintenance until March.

Helpful?
P
Pete
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2020

"Exceptional"

10.0

There's a Japanese tea set in the picture. I was expecting one in the room, and I be able to make some nice tea. But unfortunately, there's none in the room. The tea included in the room is not even that nice. And not coffee machine, only instant coffee.

Helpful?
C
Chun Yeung
Verified booking
Standard Room
Stayed in Jan 4, 2020

"I love okura "

10.0

The staffs are so friendly. The room is spacious

Helpful?
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