West Wharf, St Austell, England, PL26 6UJ, St Austell, GB
Convenient Amenities
Enjoy complimentary wireless internet access and wedding services at The Wheelhouse.
Dining and Drinks
Savor a delicious meal at the on-site restaurant and unwind with a drink at the bar/lounge.
Featured Amenities
Take advantage of complimentary wired internet access, luggage storage, and free onsite self-parking.
Book your stay at The Wheelhouse and experience the best of St Austell's beauty and convenience.
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Guests highly rate the great location and frequently praise the beautiful views.
Booked the Wheelhouse on Hotels.com after applying the filter for "pet friendly." On arriving at the Wheelhouse, having driven, 190 miles from South Wales, I was told that there was only 1 dog friendly room and that was taken. The owners point blank refused to discuss. They need to sort this out before they have other disappointed guests turning up, only to find that it is not pet friendly at all!! The staff themselves were very helpful and tried to find us an alternative room; they seemed a little afraid of questioning the owners with this to be frank. Will obviously not be choosing the Wheelhouse again - with or without the dog.
Fine nice and friendly breakfast was brilliant but a bit pricey for this time of year. Room lovely over looking the harbour en suite small but clean and served it's purpose.
Very pretty place nice and warm and very friendly staff
We stayed in Cobblestone Cottage. A little run down with frayed carpet and a tired bathroom. The fireplace had fire wood ash still in it and some of the sash windows wouldn’t stay closed (had to use a wooden spoon as a prop). The bunk bed mattresses were very old and bumpy, but the double bed was super comfy! Bed linens and towels were spotless. Fine for a 1 night stay. Be warned, breakfast isn’t included, even though hotels.com claims it is, but apparently this is only for the rooms, not the cottage. Fantastic location.
The staff themselves were nice. The problem was the accommodation. We stayed in the cottage attached to the bar/cafe. The upstairs was clean and comfortable but the downstairs was not very clean. There was a smell of rotten garbage and we couldn't work out where it was coming from. After cleaning the sides and the bin the smell was still there. It wasn't until the following day we saw that they keep their rubbish bins under the kitchen. Even with the windows shut the smell was awful. On the hotel.com site it stated that the price included breakfast. Was told by the staff that it was not and had to pay. The owner did give us a 25% discount but your site was misleading. The location itself was lovely right on the harbour. I wouldn't go to the wheelhouse again nor would I use hotels.com again.
Very friendly staff, room overlooked the harbour . New, clean en suite. Lovely clean beddinv and super soft towels. Breakfast very good.
Room was cosy clean and great shower but a little small But all in all great location and the staff were brilliant
We received a great welcome at the Wheelhouse. Newly decorated room with great view of quayside and harbour. Fab breakfast, the only negative is the size of the shower room, shower was good, washbasin too small and if you are less than 5'4'' the loo would be fine, if you are taller than that you will struggle.
