Ikala Quito Boutique Hotel

The stuff and the security guys were very friendly

The power was out for 2 nights

I liked the ambiance of the hotel, the layout where it had different sections where the rooms were located, so almost felt like a smaller boutique hotel. I liked the decor, the cleanliness, and the friendliness of the staff. Breakfast had really good fresh fruit, along with several choices for various palates.

I was surprised that I had to pay my bill for the four nights I would be staying right when I arrived. I've never had that happen before and it seemed strange to me. I don't like paying for something before I actually receive the item or service. Fortunately, I did like the hotel, etc., but that just seemed weird. I would have liked the breakfast to have better bread choices, such as croissants. Quito is full of bakeries with nice choices for bread. This was the only part of the breakfast that I didn't appreciate.

Breakfast

No ceiling fan in the room at least

The location was perfect. The rooms were clean. The staff was friendly.

I stayed here for 1 night as part of an organised tour. The hotel is located in the new part of Quito, not massively convenient for the historic centre without taking a taxi or public transport. There appeared to be a security guard on the entrance at all times, but I never felt unsafe in the area. All staff members I interacted with were friendly and the reception staff spoke good English. My room was up 2 flights of stairs, without a lift this waws inconvenient with a heavy suitcase. The bedroom was very small, the bed was a good size but there was barely enough room for me to open my suitcase on the floor. The bed was comfortable at least and had a choice of pillows. In contrast the bathroom was a reasonable size. There was a good sized shower but with no bathtub (the hot water was consistent), the sink was made of transparent glass which was interesting but the tap seemed to splash water everywhere. The breakfast was buffet style, there was a good choice but nothing spectacular. Cereals and yogurts, fruit, continental stuff, bread, and some hot options such as scrambled eggs etc. Overall it was an ok stay for 1 night. The location, room size, and room location were the negatives for me. There also seemed to be a newer wing of the hotel which looked more modern and had a lift, I wonder what one has to do to get a room there.

Very good selection for breakfast with enough variation day by day. Very attentive and helpful staff. Location perfect for our needs, with enough small restaurants and shops in the area.

What a wonderful hotel. We had rachtiful room with a lovely big bed, roof terrace and a fantastic shower. Breakfast and dinner in the restaurant are also very good and tasty. The staff us friendly and helpful. We could leave our bag in the hotel when we were in the jungle. Special compliments to staff member Jose. Who was very helpful and service oriented via email. With great pleasure we will come back again.

This hotel was wonderful and I would stay here again anytime while in Quito. It was quiet, clean and a wonderful staff of employees😀