Royal Palm Resort on the Beach

Great facilities and beach location

No AC in the room was the only negative. Sea breeze in the late arvo was very welcome

The resort itself was great with the pool etc. beautiful swimming pool. But unfortunately the apartment we booked was filthy, it hadn’t been cleaned. The beds had been made and that was about it. Food crumbs everywhere, food and drink liquid near rubbish bin under cupboard, food and crumbs in oven & microwave. Hand marks on everything. Cuttlery was dirty in the drawers and plates/cups too. And some sort of chemical sprayed all through the draws so we had to re wash everything as you could taste it. The rooms were incredibly dusty. No aircon in the apartment. They had a stick fan and one portable air cooler only in master bedroom that vented through the door so you had a huge gap that you couldn’t close. So second bedroom was incredibly hot and so was the living area. House keeping need further training. Other work checked over by management. I manage apartments and rooms and would never allow this to happen. At $300 a night I was dissatisfied with the room. We basically paid $300 a night to swim in a swimming pool. Very disappointed. I did bring this up with front desk staff and no refund was offered or issued. I have never experienced such uncleanliness before. All in all, the pool was great but that was about it.

absolutely great spot we thoroughly enjoyed our stay

nothing we enjoyed it all

The window didn't close properly in our room and the weather was terrible the room was cold

Location and view

The parking, the car parks are too small, I had to park in the street because I could not get my into the space, it was just too difficult. They offered me another park, but it was just as bad.

Great for our family to gather and central to everything we need

We did not eat in