Holiday Inn Express & Suites Dayton South - I-675 by IHG

Horrible hotel to stay in for work Said we couldn’t grill in the parking lot because of fires and wants you to take off your boots before going inside even if you haven’t been working in the mud

Just checking into this location for New Year’s. Drove two hours here and upon arrival our floor has a stench of cigarettes. Brought our two year old who was extremely excited to use the pool. Once we arrived at the pool we found out by other guest the heater isn’t working and the pool it’s self is very cold and my child was not able to get in. Hot tub is also closed which we were told by others that they’ve stayed here three times and all three times the hot tub was closed. We will not be able to utilize the pool for our child and wish we would have been notified and would have went to a different establishment.

the pool was too cold to use and the carpet in the hallway looks dirty and worn but the room was clean and the breakfast was good and the staff was great

Short staffed while I was there, but overall good experience

I paid in full when I booked. My boyfriend checked in as I was at a venue for the event that brought us to town. They charged his card in full for the room again. The front desk referred me to the manager. I’ve reached out to the manager and the group sales individual without a response. The coffee machine in the room did not work. We booked for 4 guests in a King suite (2A, 2 kids). After arriving at 1:30am from the event, I had to ask the front desk for pillows and blankets for 2 of the guests. This should have been waiting for us in the room. The tv in the front room didn’t work and gave a message of “No guest checked in”. At breakfast the trash cans were so over flowing there was no where to discard our trash. The only person that seemed to be working the breakfast station was very lovely and working extra hard. The cleanliness issue appeared to be a lack of appropriate staffing.

We were greeted when we arrived and a few inconveniences were resolved on the first night. Other than that there is nothing to rave about our stay. The hotel was mediocre in cleanliness. The bed and furniture were not comfortable. There were no blankets for the pullout. The room was not supplied with adequate towels. Guests were loud and we could hear them from our room. They ran out of food at breakfast. The hot tub didn't work. The pool was dirty, especially the filter. Other guests brought alcohol into the pool area.

The hot tub has been out of order for 6 months we were told and that was the only reason we picked that hotel and also the only reason we traveled on Friday. We could have saved our money and just traveled to our event on Saturday morning.

Felt safe in hotel and parking lot

Good location. Easy access. Friendly staff.

The staff was very nice