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6.4 / 10 Guest Rating

Pocono Resort Conference Center - POCONO MOUNTAINS

35 Hospitality Way, White Haven, Pennsylvania, 18624, White Haven, US

Pocono Resort Conference Center - POCONO MOUNTAINS - main view

About the Property

Indoor Pool and Sauna

Event Space and Meeting Rooms

Convenient Location

Book now for a relaxing stay at Pocono Resort Conference Center - POCONO MOUNTAINS. Enjoy the indoor pool, sauna, and complimentary Wi-Fi during your visit to White Haven. With event space, meeting rooms, and close proximity to Hickory Run State Park and Jack Frost Mountain Resort, this hotel is the perfect choice for your next getaway.

Facilities & Amenities

Express check-out
Long-term parking
Free WiFi
24-hour front desk
Express check-in/check-out
Sauna
Elevator
ATM/banking
Conference space
Downhill skiing nearby

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Alcohol is not served at this property. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.4
Good104 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
Anderson
Verified booking
family_with_children
Standard Room
Stayed in Sep 8, 2023

"Good"

4.0

When my family and I arrived at the place, it looked like a scene from the series The Walking Dead. everything abandoned. broken grills. the pool was dirty with dirt falling from the roof. Rusty ventilation iron in the pool area, the wood is almost falling from the ceiling. I think this hotel was very good in the past but now it needs to be closed and renovated urgently. i think this hotel should not be open. until it is renovated.

Helpful?
L
Lindoneia
Verified booking
partner
Standard Room
Stayed in Sep 5, 2023

"Good"

4.0

Too old,bad towels,linens smelling mold.

Helpful?
J
Johnny
Verified booking
family
Standard Room
Stayed in Sep 5, 2023

"Good"

4.0

This was not as expected the staff was great but the hotel over all needs a make over to improve a little i know probably due to covid things changed also not much of a variety on the tv to watch sorry to say it but pool was not clean hope it changes in a future and i may visit them again

Helpful?
S
Sabiha
Verified booking
family
Standard Room
Stayed in Sep 4, 2023

"Excellent"

8.0

Customer service can be improved but rooms were good, not bad.

Helpful?
V
Valerie
Verified booking
Standard Room
Stayed in Sep 4, 2023

"Good"

2.0

I took pictures of this property and none matched Expedia. No cars, no people, no one at desk. Totally vacant and uncomfortable. Chose not to stay. They lied saying someone was at desk. Not a soul around. Don't waste your money.

Helpful?
R
Ryan
Verified booking
Standard Room
Stayed in Sep 3, 2023

"Exceptional"

10.0

Late bar service and easy check-in

Helpful?
E
Efrain
Verified booking
partner
Standard Room
Stayed in Aug 28, 2023

"Excellent"

8.0

It very big in size and safe

Helpful?
E
Edward
Verified booking
family
Standard Room
Stayed in Aug 25, 2023

"Exceptional"

10.0

The rooms are decent but the property needs an update. I stayed here 10 years ago and the place has fallen off since then. We stayed 3 days and housekeeping never came once. I had to go to Walmart to buy my own towels. Hallways smell like mold and the carpets smell. The elevator kept getting stuck. Pool is good. Bbq area was good as well. The place just needs some TLC.

Helpful?
Y
Yveline
Verified booking
Standard Room
Stayed in Aug 24, 2023

"Good"

2.0

The hotel was smelly and the appearance was not appelant. The lady at the front desk not consumer friendly. It was a terrible hotel and i did not stay.

Helpful?
A
Amber
Verified booking
Standard Room
Stayed in Aug 23, 2023

"Good"

2.0

The room smells like mold. But they make you pay a $50 fee for the room in case they smell cigarette smoke. Honestly cigarette smoke would be an improvemnt.

Helpful?