Avenida Jahn Reisen s/n, Costa Calma, Pajara, Fuerteventura, 35627, Pajara, ES
Recreational Amenities:
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Guests highly rate the excellent beachside location with easy access to beach, shops and bus stop and frequently praise the beautiful views and terraces/balconies.
The resort is based in a very lovely place, near the beach. Pools and beaches are very clean. If you like to travel around the island, the place is great as a base. Rooms are reflected in the price, but kept nice and tidy by the staff. there are two things to consider before you go there: - food is very boring, always the same, uninspiring, choice is very limited and all stinks of cooking oil - you will as well after each visit to the dining area. - reception team is very unpleasant and full of themselves. They provide a very little support and often look upset when approached. They also don't explain all rules and requirement clearly. We personally had been treated very badly by them (including manager) in front of other guests and when it turned up it was their fault, no apologies were given at all. Don't expect good service there. The experience we had affected our stay really badly, we won't stay there again.
hotel agreable et bien situe
Very impressed with the hotel and apartments, the complex was spread over a large area and very well designed, it felt open and there were lots of different areas with sun loungers, overlooking the sea in shade or sun, overlooking the pool either the busy main pool or the more quiet pool, which meant even though the hotel was fully booked you could still find quiet places. Every where was clean and tidy and the food was good. It would not take much too bring it up to a 5 star hotel. Unfortunately we did not initially get the sea view room that we booked, but the manager and staff made up for the error by sending a bottle of champagne and upgrading to gold wristband plus free safe, after 2 days we were moved to a perfect full sea view room, which was very much appreciated.
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I like the view and Africa bar. Most of staff very friendly couple a bit rude.(one Tall dark hair guy in reception) I did not get my deposit back for towel because i did not have the receipt!!! Food hygiene and quality of food did not match a 4 star hotel.
CZThe biggest asset of this resort must be the staff. Every single member of the staff we encountered was absolutely lovely and helpful. Room was spacey and comfortable, ocean was near by and food was good. Straight ten out of ten!
Only thick curtains, not netted ones as 5yrs ago been taken down. Can't have natural light and privacy on ground floor with public footpath immediately outside. Had to have aircon 24/7 as security risk to open door at night
We were advised to get wi-fi covered full hotel area if we pay for it, however it was not available in our room No. 420
NL
GBVery close to the beach and the Ion Club where I had booked windsurfing & wing-foiling lessons. Large and clean room. Friendly staff. Daily animations and activities. Good choice of food and drinks.
The free wifi - which is only available in the main hall - is very slow. I can't comment on the paid one, I didn't try.
