Duyong Marina & Resort

The resort is beautiful and ideal for relaxing. The staff was very helpful and prompt in responding to our requests. We stayed in a chalet, which was spacious but need to be refurbished, especially the bathroom. The sink in our room was cracked and the shower needed to be changed. For the condition of the room, the price should not be more that RM 250 per night. But we stayed during a public holiday - so perhaps that was why it was expensive.

Before coming here after reading previous comments i thought its going to be bad but it was otherwise.This place is well maintained and the staff are friendly.Maybe it depends on how we speak to them.For me for this hotel after the pandemic etc they are slowly tidying the place. Its a clean place and breakfast is good and the view is great.

this hotel has nice private resort setting in Pulau Duyong however it seems like no maintenance whatsoever is being done to its facilities as wear and tear are obvious everywhere. service was mixed with some are friendly while one receptionist was just uninterested. it has alot of potential sadly to become a world class resort.

Spacious room but not so clean, old equipment. Breakfast was good with variety of food. But overall just average hotel, I won’t come back again.

Its a resort but not quite, over priced food. Hard to get to city from the resort and room had no hot water and not very clean. Needs a major upgrade

A run down place.

We stayed for a night at the Chalet Serambi. Externally the facilities looks okay but inside were terrible. Our room was poorly maintained, aircond unit was noisy, the bedsheet was not clean, iron is broken, in summary the facilities need to be upgraded and refurbished. Not worth of 5 star hotel.

I loved the village like ambience of the resort. The buildings were all wooden village style. The room we stayed was a Deluxe room with a King Bed. The bed was comfortable and I had to request for an extra bed for our kids which was eventually just a mattress, sheets, blanket & pillow. The staff were friendly & the breakfast was OK. I can see why a lot of people are disappointed with the resort as it's badly maintained. I hope the management really considers into refurbishing its facilities.

Book last minute for one night stay in this resort. First impression the villa visually appealing and stunning. Unfortunately the room we stayed was poorly maintained. Hopefully the owner of the resort take some action to refurbished this resort. I’m sure the management have addressed this issue persistently. The breakfast area luckily there was a lift accessible for wheelchair. The food was great so happy we were enjoyed with local breakfast Nasi Dagang as well Nasi Lemak. Check out was smooth by the receptionist. Thank you to buggy driver who always be there for their service towards our family despite raining.

Stayed here for a night.... Place and ambience was nice... Room looks a bit old .. phone and water heater didn't work so had a cold shower, breakfast was okay... Children under 6 years old can have free breakfast... The receptionist was not so friendly especially the trainee... Didn't smile and didn't greet customers well...