Grand Mercure Danang

We had a business trip last week and really enjoyed it. The room is so clean and staff is so friendly. Since the weather is so hot, instead of going to the beach, we had a city tour with hotel car service. It’s really nice 🚗🚗🚗

Excellent hotel Staff were so helpful and friendly. Great breakfast and rooms . Swimming pool brilliant. Look forward for coming back again. I would also like to say that Mr thy taxi diver for the hotel was excellent service and very helpful with taking me to hoi an and explaining everything to see and do. Thank you very much.

Super séjour dans cet hôtel que je recommande à 100 % ! L’emplacement est vraiment idéal : proche du centre-ville, parfait pour se déplacer facilement, mais aussi très agréable pour admirer le pont du Dragon et aller à la plage. J’ai particulièrement adoré pouvoir assister au feu du Dragon directement depuis ma chambre, c’était une expérience magique ! Le petit déjeuner est tout simplement fabuleux : on y mange très bien, il y a beaucoup de choix et tout est impeccable. La propreté est irréprochable et honnêtement, il n’y a absolument rien à redire sur quoi que ce soit. Un immense merci également au personnel du service clientèle qui a été absolument fabuleux. Que ce soit la team manager ou les deux autres messieurs, ils ont été exemplaires, attentionnés et vraiment incroyables tout au long du séjour. Je recommande cet hôtel à tout le monde sans hésiter ! Amazing stay at this hotel — I recommend it 100%! The location is perfect: close to the city center, very convenient for getting around, and also ideal for enjoying the Dragon Bridge and going to the beach. I especially loved being able to watch the Dragon fire show directly from my room — it was a magical experience! The breakfast is simply fantastic: the food is delicious, there is plenty of choice, and everything is spotless. The cleanliness throughout the hotel is impeccable and honestly, there is absolutely nothing to complain about. A huge thank you to the customer service team who were absolutely wonderful. The team manager and the two other gentlemen were exemplary, attentive, and truly amazing throughout our stay. I would highly recommend this hotel to everyone without hesitation!

Le seul petit point négatif concerne un malentendu avec le linge de salle de bain. Le service de nettoyage avait retiré deux linges sales que j’avais laissés sous le lavabo et ne les avait pas remplacés. Le lendemain, j’ai trouvé sur mon lit un papier me demandant où étaient passés ces deux linges, ce que je n’ai pas du tout apprécié. Voyageant seule, je me suis sentie un peu mise en cause à tort. Je me suis donc rendue au service client pour expliquer la situation et j’ai même proposé de monter dans ma chambre et d’ouvrir ma valise afin de clarifier les choses. Heureusement, la situation a pu être expliquée, mais je n’ai pas trouvé cette démarche très appropriée. The only small negative point concerns a misunderstanding regarding the bathroom towels. The housekeeping staff had removed two used towels that I had left under the sink and did not replace them. The next day, I found a note on my bed asking where those two towels were, which I really did not appreciate. As I was traveling alone, I felt unfairly questioned. I therefore went to the customer service desk to explain the situation and even offered to go back to my room and open my suitcase to clarify everything. Fortunately, the situation was resolved, but I did not find this approach very appropriate.

Stayed two nights in DaNang and stayed at this great hotel. Greeted by smiling and knowledgeable staff. Rooms were very comfortable and had great views over the river and bridges. Food and beverages are great and reasonably priced. All in all I recommend a stay at this Hotel.

Khách cư trú thuộc nhóm lịch sự.

Really enjoyed our time at this hotel. The view of the river from the room is definitely a highlight. We also tried the dim sum buffet and it was delicious. Friendly staff and a comfortable stay all around.

Mukemmeldi