Grand Mercure Danang

What a wonderful stay we had with Grand Mercure Danang. From the moment of check-in till check-out, we all feel very satisfied. There is a guy that we would like to mention, that's is Mr. Huy at the Tour desk, he went above and beyond to ensure our stay was perfect. He also helped us with great recommendations and advice. Many thanks to Huy and Grand Mercure Danang team for making our stay in Danang unforgettable!!!

We had a great stay at Grand Mercure Danang. The staff treated us right, especially Mr Huy at the Concierge desk, who provided us with useful information and helped us browse the city with ease. In addition, the suite we had was spacious and spotless, making us feel very comfortable. Mr Huy also arranged the car for us to the Airport as well. So overall, this was a wonderful stay. Shout out to Mr Huy for the amazing work he is doing.

I had an amazing stay at Grand Mercure Danang, the staff are very nice and the checkin process was also quick. Mr. Huy and Ms. Trang were very helpful in probiding information, etc …

good service, comfortable, cozy. the view was beautiful

i came with my gf, this place was awesome, good service

Great hotel with a beautiful river view. The breakfast was excellent with a wide variety of menu options. Overall, a very pleasant stay.

We find it difficult where to begin with all our delightful experiences during our stay at the Grand Mercure but of course it all came down to the staff! Yes we loved the amenities and the room but it was the staff that won us over. We must begin with the Concierge. He was so helpful, his English 100% perfect , his proactive attitude, his friendliness, his professionalism added to our everyday experience. We feel terrible we don’t remember his name but we remember it had 3 letters and ended in “uy”. Please forgive us. Then the Front desk service. Above and beyond. A solution for every question or problem. Check in is where the entire experience begins and our started out perfect and remained that way until the very last day. And of course a shoutout to the bartender front doormen and last but not least Housekeeping for the outstanding way they looked after our room. Thank you Grand Mercure for making our first stay in Da Nang not our last stay !!!!!

Our stay at Mercure Danang Hotel was absolutely wonderful from the moment we booked until check-out. I made a small mistake with my reservation, but Trang, the Guest Relations Manager, went above and beyond to fix everything and completely put my worries at ease. Her care and attention truly made a difference. The team also surprised us with something special for my son’s birthday, which made the day incredibly meaningful and memorable for our family. We booked access to the Executive Lounge, and it was a delight — peaceful, comfortable, and a perfect place to unwind. We also enjoyed Karma Spa, which was very relaxing, and the gym facilities were excellent as well. Honestly, we didn’t want to go home. Our stay was that lovely. Thank you to the entire Mercure Danang team for making our visit so special — we can’t wait to come back! 💛