Cebu Grand Hotel Vibo Place Capitol

During the years we have used the Cebu Grand, we have seen improvements. Now breakfast was served on the 7th floor roof top, what was a good place to enjoy the views. Breakfast was alright, but still would like to have JUICE available instead of instant-powdered sweet stuff. Room was large and comfortable, basic amenities and small complimentary bottles of water. Good bedding. Safe box installed and plenty of closet space. Good service from the staff.

The place is outdated. Bed is so old. Ants all over the counter, AC not working good. If only I don't get charged to cancel my 13 days booking I would move to a different place. Will never recommend the place to friends. Saw some guests was smoking inside the room when I walked by and had their door open. 1:30am a guest with kids was making terrible noise down the hallways.

Ok bit far from most things

Positives: The location was good, close to malls and restaurants. The buffet breakfast had a good range of food and was generous. Negatives: The fitness centre was unavailable even though this was advertised on various travel sites and on the hotel website. If facilities are not currently available, it should not be advertised. We were informed that they could not organise a breakfast on the go (not even a simple sandwich and juice) before our early day tours around Cebu as it was "strict hotel policy" not to provide breakfast before 6AM even though we paid for breakfast inclusive during our stay, which to me highlights poor customer service and a lack of flexibility as other hotels have been more accommodating to our requests. We also had water seeping through a crack in the room's ceiling during a storm which was far from ideal.

I would stay there again

Friendly reception staff, convenient location, rooms are spacious but do not have much of a view.

Friendly reception staff, rooms are spacious but do not have much of a view

Good hotel. We enjoyed our stay. Staff is very helpful et there is a pool.

We STAY at Grand Hotel 2.time. We come back Coz we Feel safety & secure.The personale is Very Nice ^ Very helful. Thank you & se you all next Time.

Property is old so don't expect much. I'd drop by after they've renovated and refurbished their rooms. The one redeeming value is the neighborhood. Though not as much as a mall, Vibo Place has a good amount of places to dine and hangout. Plus, the area also hosts a farmer's market.