Cebu Grand Hotel Vibo Place Capitol

The staff, and food was excellent, however the cable was basic, and the internet was barely getting 1 bar. They should think about bringing in an IT, and using an upgraded system. probably wouldn't cost more than a couple hundred bucks to fix, but would mean a lot to business travelers who depend on staying connected.

Very disappointed. Hotel room was very scruffy. This hotel needs an urgent makeover or alternatively drop its price considerably. Staff not that friendly. Had difficulty connecting to the Internet. Had difficulty getting breakfast in the morning as reception had not given breakfast vouchers on check in.

nice place,...hotel staff welcome us with cold refreshment ,they even gave us a room even we came earlier than the check in time which is I appriciate so much....our room is nice and clean but what i like most is its off the street and its very quite...i always had a peaceful night for my stay there...

The Hotel Is abit old, expecialy the lift, rooms are clean, stuff are friendly, only the fodds for breakfast are every morning having the same foods abit barding.

The staff was extremely courteous and helpful. Every staff member would greet you each time they saw you. The front desk staff, the housekeeping staff, and the bell hops went out of their way to make sure that we were helped with anything we needed. The complimentary breakfasts had plenty of food, and it was all good. The location in Cebu was very good, close to all major roadways, and to restaurants and shopping. The only drawbacks-and they were minor- were:1. The breakfast buffet had bacon only once (we were there 25 nights) and 2. The hotel is in a constant state of upkeep, with some sort of repair/construction going on. Otherwise, great value, great service, clean rooms, nice pool, and good location.

Check in was a breeze. they just finished refurbishing the property and they installed unique architecture. Nice place & we love our stay.

The Cebu Grand is a nice hotel - good value for what I paid. It is conveniently located - short taxi rides to Ayala Mall, Mango and the city centre. My room was spacious and clean and the bed comfortable. The shower was warm (not lukewarm as in other hotels) and the aircon effective (a little noisy but no noisier than other hotels i have stayed in). The staff are very friendly - and efficient (for the Phils).

I stayed 2 days in Grand hotel. First day I wanted use WIFi, but, not work, so asked frontsedk to fix WIFi. But, said 5 minute later.... nothing changed.. I told 3-4 times to front desk... Or, I wanted to change room, they didn't changed room.. For 3 days, I have to stay front desk to use internet.. Very uncomfortable hotel...

This hotel is definitely not worth the money. Stay away from this hotel. It looks spooky inside the room and the carpet is too smelly.They din't even give water in the room eveday and was told it was only for welcom drinks while the other hotel on a cheaper category beside it ( maxwell) do replace the water everyday in the room and looks more homey and clean.

If you like to shower in hot water, under a powerful flow, this hotel is not for you. The best I could manage was a slight trickle of room temperature water. The sheets were treadbare, and had clearly seen better days. The A/C blew cold air, but not in the right direction. The bathroom had a sink which was too small too hold a toiletry bag, and the shower was small.