Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

We stayed here for the first time from December 4th to 15th, 2025. First, things that make you scratch your head: - The entire resort doesn't have Mezcal, Corona or Modello....😒 - Men cannot wear tank tops to the breakfast buffet and shirts must have sleeves...even though women can wear bathing suit tops/spaghetti straps in the restaurant. Makes no sense... The Wonderful: - All of the staff are absolutely fantastic ❤️and we really enjoyed them especially the superb beach bar service by Geovanni and Adeline/ Carlos in the Italian restaurant. Whether its at breakfast, lunch or dinner, ALL the staff are super helpful and friendly. - Magdalena made me some memorable omelets every morning 😋 - Please don't forget to tip your servers: you'd do that at home - I know it's an all inclusive...but the people deserve recognition for outstanding service. -Many of the staff are working on speaking English, so I really enjoyed practicing my Spanish on them. Miscellaneous notes/tips/advice: -This whole strip of hotels is busy and can be a bit loud at night if you're not into the nightlife. There were 6 weddings while we where there and even on the 17th floor, the music from the disco/beach/Emporio Hotel can be heard in the room. - You may want to ask for a room on the west side and if you're a light sleeper, bring some silicone earplugs with you. - The room was very clean and the bed comfortable. The housekeeping staff does a great job of making that happen 👍 -Swimming was excellent...love bobbing in the ocean - The Combi's are a great system to get around. Cost is 37 pesos and the drivers are most helpful if you let them know where you want to go. Bottom Line: We'd go back if the price was right. Would've given a 3 1/2 ⭐s if I could and the reason its not a 4 ⭐ is because of the beverages I couldn't get and the music that could be heard in the room in the evenings.

We had an incredible experience here at sunscape Dorado Pacifico Ixtapa. The beach is beautiful, and the pools are refreshing. The food is delicious, staff are polite and friendly. Juan Rivera was exceptionally helpful and courteous. He went above and beyond our expectations and went out of his way to provide us with 5 star service. We will definitely return for another beach vacation. Also be sure to visit Raymundo at the pool bar, he serves some delicious cocktails!

This was my second trip to the Sunscapes Dorado Pacifico in 2025. First trip was a "Mixed-Friends" (guys & gals) in March 2025, where we met the most excellent Beach Bartender, Geovani! The next trip was this past November 2025, "Girl's Only", and guess who are "Most Excellent Beach Bartender" was again? You guessed correctly, Geovani! He is by far, the most attentive and creative Bartender I have experienced, not just on the beach but anywhere....thank you so much Geovani! Already looking forward to planning another trip ☺️

Not enough shade. Food was just average and very few choices. Eating dinner at 7 pm is too late Music is loud and go on till 12 or 1 am

Just returned from a 2 week vacation at Sunscape Dorado Pacifico. I really cannot think of one complaint! We had a couple issues with our room, that were dealt with immediately. The staff were probably overall the best we have seen! It was very busy, but the staff were all smiling and very attentive. The staff that stood out for us were Zenon and Jesus. Bell boys that went above and beyond with information and help. Also they were very pleasant and quite amusing. The other one that stood out was Larissa. She seated us every morning for breakfast, and was working at the snack bus at lunch. Always remembered our room number and preferences. Such a beautiful young woman, and putting a lot of effort into learning English. Which she was doing very well. Food was very good. Room was very clean and nice. Good a/c. ALL the staff were excellent. Would definitely go back.

Our room was on the 19 th floor and had a gorgeous view of the water and beach. The timing could have been better as the hotel was undergoing maintenance while we were there. Such as the buffet being closed and the electrical system turned off. We had exceptional bar service on the beach with Giovanni , he went above and beyond making us feel very comfortable and special

Great location and very clean hotel but the food is mostly inedible. Stayed for a week with Mom over Thanksgiving. We’ve been coming to Ixtapa for 40 years on family trips; after MUCH research gave Sunscape a shot. Positive: VERY clean, the maids are amazing and Alma was wonderful. The beach chairs and sunbeds are nice and Giovanni was an awesome server. English is pretty common and the staff worked really hard to make sure you have what you need. Beds were comfy, AC was strong. Location is great, on a gorgeous spot of the beach and walkable to most everything in town in minutes. Negative: We got food poisoning on day two at lunch and only ate breakfast at the hotel the rest of the week. Honestly, the food at Sunscape is god awful. Most of the meat is questionable and simmering in water/sauces. We got sick from the water grill “freshly made to order” fish that was just awful. The lighting in the bathroom is so bad you can barely see yourself. It’s an olddd hotel. If you are spending USD $400+ a night on a hotel that includes food - it should be edible. I’ve stayed at hundreds of hotels and many all inclusives, and instead of totally relaxing we had to eat two meals out a day at local restaurants. I would only recommend Sunscape to anyone fine with eating most of their meals out.

Great stay with kids! Naidelin and crew kept kids and adults busy and fun at the pool area every day! Cooking classes every other day were super tasty! We will make the salsa the same way from now on( with dark beer and tequila)!

I stayed at the sunscape resort thanksgiving break. The staff were so nice including Ivan, Luis, Victor, Angel, Naydelli, and Jhovanny, all from the entertainment team. One thing that was disappointing was that the beach had a red flag my entire trip, meaning we were advised to not go in the beach since the waves were too big. The pool and beach games were so much fun including beach volleyball, water polo, and water volleyball. The entertainment team had such fun games every day. They made me and my friends feel so welcomed as soon as we arrived. The food and drinks team was amazing also. I loved the variety of food choices every meal. The cleaning team was so amazing. It felt great to come back to a clean room after a long day in the sun. The spa was so relaxing and an enjoyable and peaceful escape. All of the staff in general were so nice and welcoming. The front desk would always let us borrow card games or answer any of our many questions. Thank you sunscape for such an incredible stay.

Margarito was really kind, attentive and amazing! The food was cooked just right. The surprise ‘coffee’ at the end tasted like a liquid tiramisu. Would recommend!!!