Hôtel du Château & Spa Gemology

Right across the street from the castle, quiet, everyone was very nice and helpful. We would stay there again.

We enjoyed an excellent stay. The staff were very friendly, the room comfortable and the location and services of a very high quality. We will definitely visit this hotel again.

Great hotel! Friendly staff. It is located right across from the historic castle. Beautiful view from the patio. I would definitely stay again.

Very convenient hotel close to the castle walks! Small but comfortable room! Convenient parking. Very helpful friendly staff. Good breakfast lovely dogs!

Confidently situated outside walled city and within easiet walknof the lower town. Secure paeking and easy to drive to.

Great situation for visiting the medieval city. Comfortable and small enough to give a more personal service from the friendly staff.

This hotel is fantastic. Front desk clerks are the friendliest I have encountered in Europe. It is across the street from the main entrance to the old walled city, so the location is ideal. There are well landscaped grounds and a pool area and it was surprisingly quiet and peaceful considering how close it is to the crowds entering the historic city. There is a closet with clothes hangers, but my only negative thing to say is there is no iron or ironing board (instead they offer next-day laundry service). There is a coffee maker with coffee packs and sugar (I didn’t see any tea bags but I had my own). There is no creamer in the room but a small container of milk is available at the lobby bar for free. The room has air conditioning, but sadly no refrigerator (my only other negative). There is a huge window separating the sink and bathtub from the main room. A blind can be lowered, but with the bright bathroom lights it is still see-through. I was alone so it was fine, but if you are traveling with someone you should be aware of this. The shower (separate from the bathtub) and toilet did have a sliding door to close them off from the rest of the sink area for more privacy. The room décor is elegant, as is the entire hotel. With the lush grounds it has the feel of a country villa. If I ever return to Carcassonne, I will definitely stay here.

Amazing Stew. Great service. Helpful friendly desk people.

Hotel was very nice and rooms was great with small patio to relax overlooking pool. The location of hotel is outstanding to visit the medieval city. But what makes the hotel is staff. I can’t say how fantastic everyone was that we interacted with. We would come back just to have this level of service and friendliness on vacation. Also having the dogs overseeing everything was a very nice treat 😁 The owners have done a great job with this staff and hotel. Thanks for a wonderful stay.

This is a great hotel to visit La Cité de Carcassonne and only 10 min walk into the walled city The hotel breakfast was lovely too. On the down side it’s a good 20 min walk to the main town and shops and the hotel does not have a restaurant only a bar and very basic meals in jars they heat up so best to walk and eat in the old city area. Pool was lovely but we asked to book the spa and now called us back to book it. Seems to lack overall management on a daily basis which meant service wasn’t as good as I’d expect for a hotel in this price range. Overall a great location though