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9 / 10 Guest Rating

Hôtel du Château & Spa Gemology

2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000, Carcassonne, FR

Hôtel du Château & Spa Gemology - main view

About the Property

Experience the enchanting allure of Hôtel du Château & Spa Gemology, ideally situated in the historic City of Carcassonne.

Luxurious Spa Retreat
Unwind in our exquisite spa offering massages, body treatments, and facials designed to rejuvenate your senses and envelop you in tranquility.

Recreation and Relaxation
Dive into our inviting indoor pool, soak in the hot tub, or indulge in a steam room session—a perfect way to unwind after a day of exploring.

Comfort and Connectivity
Enjoy modern amenities in one of our 17 stylishly appointed guest rooms, featuring complimentary Wi-Fi and LED televisions, alongside private bathrooms equipped with rainfall showerheads for that extra touch of luxury.

Amidst the charms of Carcassonne, your serene getaway awaits. Book your stay today and indulge in the ultimate relaxation experience!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Outdoor pool - seasonal
Steam room
Golfing nearby

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to November. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional114 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.0
Service9.5
Location9.5
Room Quality8.5
Amenities8.5
Value for Money9.5
Food and Beverage9.0
Overall Experience9.5

Select topics to read reviews

S
Stacey
Verified booking
Standard Room
Stayed in Aug 8, 2022

"A Real Vibe, Loved Our Stay"

10.0

I absolutely adored this hotel. The location is right across from the château, and the vibe is laid back and spa-like. Even though our room was really tight for 2 adults and a teen and 2 large suitcases, the ambiance and attention to detail made it worthwhile for our one-night stay. Check-in was easy and the service was excellent. Breakfast was tasty and there were 2 sweet dogs to pet. Our room was very clean and the AC was a nice relief to the hot summer day. We didn't use the pool but it was lovely. The photos on hotels.com don't do this place justice.

Helpful?
A
Amanda
Verified booking
partner
Standard Room
Stayed in Jul 29, 2022

"Exceptional"

10.0

Loved this hotel!!!! So cute! Each room is decorated differently. We were in room 4 and it was fantastic. Hotel staff is very friendly. I had a massage while I was there and it was great. It is right by the entrance of the old city. So convenient. I would stay here again.

Helpful?
E
Euan
Verified booking
Standard Room
Stayed in Jul 6, 2022

"Exceptional"

10.0

Lovely hotel. Our room was comfortable and quiet with excellent air conditioning. The pool and surround was a really nice place to relax. Staff very friendly and helpful.

Helpful?
H
Hue
Verified booking
partner
Standard Room
Stayed in Jun 5, 2022

"Excellent"

8.0

Staff are wonderful, great location, we wish there was a hot breakfast instead of a continental breakfast, That’s why we didn’t want to pay extra for the breakfast there! We wish there was a small refrigerator to store our fruit and drinks

Helpful?
T
THOMAS
Verified booking
partner
Standard Room
Stayed in May 24, 2022

"Exceptional"

10.0

Very pleasant check in process. All of the ladies were so nice and helpful. The evening bartender was a joy to spend time with. I would highly recommend this hotel to anyone.

Helpful?
D
Donna
Verified booking
friends
Standard Room
Stayed in Feb 16, 2022

"Exceptional"

10.0

Everything about this property was warm and welcoming. There was a spa like feel about the entire property. The staff was lovely, warm and welcoming. (and English speaking, which was helpful) The rooms were SO comfortable, quiet and luxurious with garden views. I did not have time to try the spa but I am only guessing it would be wonderful as well. The breakfast was beautifully arranged and the small bar was there for an afternoon or evening glass of your favorite adult beverage. It has nice views of the walled city and we found everyone within the walled part of the city, friendly and helpful. You can easily walk to the downtown area as well. I wish I could have stayed at least one or two more days, just to relax and enjoy this property. I would highly recommend everything about this hotel and spa.

Helpful?
N
Natalia
Verified booking
Standard Room
Stayed in Feb 10, 2022

"Lovely romantic stay"

8.0

Lovely one night stay in a luxury cosy setting. All amenities one could wish for, friendly staff, just take into account they don't accept cats contrary to what the small print says that all animals are accepted.

Helpful?
D
Don
Verified booking
Standard Room
Stayed in Nov 25, 2021

"Exceptional"

10.0

Helpful?
C
Carlos
Verified booking
Standard Room
Stayed in Sep 17, 2021

"Wonderful stay in Carcassone "

10.0

It was a wonderful experience. We were upgraded to a room with a castle view The hotel is very charming .. a true gem in Carcassone just next to the City wall . The room is very well decorated and charming . Traditional breakfast is available The staff is super attentive . I definetily would come back again .

Helpful?
K
Kathleen
Verified booking
Standard Room
Stayed in Aug 13, 2021

"Must stay"

10.0

Impeccable service, staff goes above and beyond to make your stay comfortable and memorable. This is a must stay property!

Helpful?