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7.4 / 10 Guest Rating

Borough Arms Hotel

26 King Street, Newcastle-Under-Lyme, England, ST5 1HX, Newcastle-Under-Lyme, GB

Borough Arms Hotel - main view

About the Property

Convenient Amenities
Make use of complimentary wireless internet access, wedding services, and tour/ticket assistance.

On-Site Dining Options
Enjoy British cuisine at Ostler Restaurant, featuring a bar/lounge, or opt for room service.

Comfortable Accommodations
Stay in one of 40 guestrooms with LCD televisions, free Wi-Fi, and private bathrooms with complimentary toiletries.

Located in Newcastle-Under-Lyme, Borough Arms Hotel offers easy access to nearby attractions. Book your stay now!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room, Ensuite - Photo 1
Standard Double Room, Ensuite - Photo 2
Standard Double Room, Ensuite - Photo 3
Standard Double Room, Ensuite - Photo 4
Standard Double Room, Ensuite - Photo 5
1/5

Standard Double Room, Ensuite

1 Double BedInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingRoom service (limited hours)Wheelchair accessibleDaily housekeeping

Double Room

Non-refundable
Room Only
20% OFF$82.43

$65.94

Includes taxes & fees
Standard Twin Room, Ensuite - Photo 1
Standard Twin Room, Ensuite - Photo 2
Standard Twin Room, Ensuite - Photo 3
Standard Twin Room, Ensuite - Photo 4
1/4

Standard Twin Room, Ensuite

2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingRoom service (limited hours)Wheelchair accessibleDaily housekeeping

Twin Room

Non-refundable
Room Only
20% OFF$82.43

$65.94

Includes taxes & fees
Standard Quadruple Room - Photo 1

Standard Quadruple Room

1 Double Bed and 2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

QUADRUPLE WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$217.06

$173.65

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
1/3

Deluxe Suite

1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

Deluxe Suite

Non-refundable
Room Only
20% OFF$302.9

$242.32

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1

Deluxe Room, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerHeatingDaily housekeepingFree WiFiNo cribs (infant beds)Bedsheets provided

DOUBLE DELUXE KING BED

Non-refundable
Room Only
20% OFF$141.94

$113.55

Includes taxes & fees

Guest Reviews

7.4
Very Good117 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities7.3
Value for Money7.3
Food and Beverage7.8
Overall Experience7.3

Select topics to read reviews

J
Jason
Verified booking
Standard Room
Stayed in Oct 10, 2025

"A pretty average classic hotel"

8.0

Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service

Helpful?
G
Glynis
Verified booking
partner
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

We enjoyed our stay. We didn't do anything locally as we were visiting pur friends who live locally. However I would stay here again

Helpful?
J
John
Verified booking
Standard Room
Stayed in Sep 23, 2025

"Excellent"

8.0

All good

Helpful?
B
Bill
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Good"

6.0

Noisy room next to main road. Good breakfast. Pleasant staff. Handy car park.

Helpful?
M
matthew
Verified booking
partner
Standard Room
Stayed in Sep 8, 2025

"Good"

6.0

Only stayed the one night having stayed in Newcastle before it is in the good location however the hotel itself is quite dated now and probably need of a refurb the car park is very small for the size of the hotel. Staff are very attentive and friendly.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Sep 4, 2025

"Good"

6.0

Tired property. Bedroom was sad with a shockingly stained mattress and pillows. I slept on top of the duvet which had a clean sheet. Bathroom clean and functional but very small. Lots of cheap places to eat in walking distance.

Helpful?
K
Kimberly
Verified booking
partner
Standard Room
Stayed in Aug 22, 2025

"Good"

6.0

The Borough Arms was fine for a stop-over place as we drove the length of England. The room was adequate and clean, but the walls were thin and decor/accessories decidedly dated. The doors to the rooms which open to the parking lot do not automatically lock so you have to make sure you lock the door after you enter (to prevent someone mistakenly walking into your room rather than there's as happened to us) and when you leave. The keys are attached to a large panel of wood which does not easily fit in pockets or small bags.

Helpful?
J
Jason
Verified booking
partner
Standard Room
Stayed in Aug 14, 2025

"Good"

4.0

Room very small,no air conditioning bed was described as double but very small for 2 adults.

Helpful?
E
Elsie
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

The hotel was comfortable and I enjoyed my one night stay there. It was at a convenient location and close to local shops. Would definitely recommend

Helpful?
A
Ashley
Verified booking
Standard Room
Stayed in Jul 29, 2025

"Fantastic hotel in Newcastle"

10.0

Really friendly staff. Rooms clean throughout

Helpful?
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