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7.4 / 10 Guest Rating

Borough Arms Hotel

26 King Street, Newcastle-Under-Lyme, England, ST5 1HX, Newcastle-Under-Lyme, GB

Borough Arms Hotel - main view

About the Property

Convenient Amenities
Make use of complimentary wireless internet access, wedding services, and tour/ticket assistance.

On-Site Dining Options
Enjoy British cuisine at Ostler Restaurant, featuring a bar/lounge, or opt for room service.

Comfortable Accommodations
Stay in one of 40 guestrooms with LCD televisions, free Wi-Fi, and private bathrooms with complimentary toiletries.

Located in Newcastle-Under-Lyme, Borough Arms Hotel offers easy access to nearby attractions. Book your stay now!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Double Room, Ensuite - Photo 1
Standard Double Room, Ensuite - Photo 2
Standard Double Room, Ensuite - Photo 3
Standard Double Room, Ensuite - Photo 4
Standard Double Room, Ensuite - Photo 5
1/5

Standard Double Room, Ensuite

1 Double BedInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingRoom service (limited hours)Wheelchair accessibleDaily housekeeping

Double Room

Non-refundable
Room Only
20% OFF$82.73

$66.18

Includes taxes & fees
Standard Twin Room, Ensuite - Photo 1
Standard Twin Room, Ensuite - Photo 2
Standard Twin Room, Ensuite - Photo 3
Standard Twin Room, Ensuite - Photo 4
1/4

Standard Twin Room, Ensuite

2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingAccessibility - Wheelchair accessibleNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingRoom service (limited hours)Wheelchair accessibleDaily housekeeping

Twin Room

Non-refundable
Room Only
20% OFF$82.73

$66.18

Includes taxes & fees
Standard Quadruple Room - Photo 1

Standard Quadruple Room

1 Double Bed and 2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

QUADRUPLE WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$179.51

$143.61

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
1/3

Deluxe Suite

1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

Deluxe Suite

Non-refundable
Room Only
20% OFF$247.43

$197.94

Includes taxes & fees

Guest Reviews

7.4
Very Good117 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities7.3
Value for Money7.3
Food and Beverage7.8
Overall Experience7.3

Select topics to read reviews

D
Darren
Verified booking
Standard Room
Stayed in Aug 25, 2024

"Excellent"

8.0

The staff were all amazing! Full of local knowledge and really helpful. My room wasn't one from the website, clean but basic. Nothing to complain about for sure. Only tiny issue is the car parking. I had to park away from the hotel by day, and got the final space at night. Again - not a disaster. Would for sure stay here again

Helpful?
R
Robert
Verified booking
friends
Standard Room
Stayed in Aug 18, 2024

"Excellent"

8.0

Great for the price (£70 for the night). The wall's have absolutely no sound proof so can hear everything next door. The room itself is nice and spacious, with coffee etc. The cooked breakfast was a highlight and would give 5* for this. Was 9.50 a person and included tea/ coffee and orange and apple juice. Would fully recommend to anyone okay with being to hear the person next door

Helpful?
A
A
Verified booking
Standard Room
Stayed in Aug 18, 2024

"Kindly staff, but moderate room and bathroom."

8.0

Very helpful and friendly receptipn staff. Room was nothing exceptional with fairly poor bathroom provisions, in particular no shower gel/shampoo. Nothing outstanding, but nice people.

Helpful?
Z
zach
Verified booking
family
Standard Room
Stayed in Aug 4, 2024

"Exceptional"

10.0

Everything

Helpful?
J
Jack
Verified booking
Standard Room
Stayed in Jul 25, 2024

"Exceptional"

10.0

Alittle outdated but doable

Helpful?
R
Richard Mark
Verified booking
Standard Room
Stayed in Jul 9, 2024

"Good hotel"

10.0

Good value traditional hotel..Good parking , sadly no time for Breakfast!

Helpful?
S
sue
Verified booking
Standard Room
Stayed in Jun 16, 2024

"Newcastle under lyme"

10.0

Had a great time at the hotel friendly staff comfortable bed, we had lunch before we went to the theatre. The breakfast was lovely as well you can have continental and full English.

Helpful?
S
Susan
Verified booking
partner
Standard Room
Stayed in May 26, 2024

"Good"

6.0

My room was on the top floor, no lift, room was cold. My partner struggled to get into the shower as the doors didn’t give good access and the shower was raised about 1ft leaving it dangerous when stepping out, fear of slipping. Staff however helpful and friendly.

Helpful?
W
Wendy
Verified booking
partner
Standard Room
Stayed in May 22, 2024

"Exceptional"

10.0

Friendly staff. Convenient for town centre.

Helpful?
M
Marjorie
Verified booking
Standard Room
Stayed in Mar 25, 2024

"Excellent"

8.0

Was given a room in the Anex across the car park . It was terrible, cold and dirty but I told the lady receptionist the next day and she was lovely. She moved us into the main hotel and gave us a lovely room which was clean and warm and the bed was comfy. Only complaint was thick dust in top of radiator.

Helpful?
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