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7.4 / 10 Guest Rating

Borough Arms Hotel

26 King Street, Newcastle-Under-Lyme, England, ST5 1HX, Newcastle-Under-Lyme, GB

Borough Arms Hotel - main view

About the Property

Convenient Amenities
Make use of complimentary wireless internet access, wedding services, and tour/ticket assistance.

On-Site Dining Options
Enjoy British cuisine at Ostler Restaurant, featuring a bar/lounge, or opt for room service.

Comfortable Accommodations
Stay in one of 40 guestrooms with LCD televisions, free Wi-Fi, and private bathrooms with complimentary toiletries.

Located in Newcastle-Under-Lyme, Borough Arms Hotel offers easy access to nearby attractions. Book your stay now!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Quadruple Room - Photo 1

Standard Quadruple Room

1 Double Bed and 2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

QUADRUPLE WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$203.52

$162.82

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
1/3

Deluxe Suite

1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

Deluxe Suite

Non-refundable
Room Only
20% OFF$304

$243.2

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1

Deluxe Room, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerHeatingDaily housekeepingFree WiFiNo cribs (infant beds)Bedsheets provided

DOUBLE DELUXE KING BED

Non-refundable
Room Only
20% OFF$133.63

$106.9

Includes taxes & fees

Guest Reviews

7.4
Very Good117 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities7.3
Value for Money7.3
Food and Beverage7.8
Overall Experience7.3

Select topics to read reviews

T
Tracy
Verified booking
Standard Room
Stayed in Mar 7, 2024

"Good"

6.0

Hotel was very tired looking. Parking was very difficult. It was noisy on the main Road and with the streetlights outside the room was never dark

Helpful?
K
King
Verified booking
partner
Standard Room
Stayed in Mar 3, 2024

"Excellent"

8.0

It was quite and well connected to the under-lyne town centre. But around the area it was mainly all road there wasn't a nice place to have a walk. Appart from that all good.

Helpful?
M
Matt
Verified booking
Standard Room
Stayed in Feb 7, 2024

"Good"

6.0

Stayed in room 25, window would not close fully so noise from road outside affected noghts sleep. If it had been a cold night I suspect the room would have been cold. Towel rail in bathroom was broken and cold. Kettle was intermittant. Breakfast was good and all staff I encountered were friendly. Overall reasonable value gor money but more general maintenance would make it excellent.

Helpful?
J
John
Verified booking
Standard Room
Stayed in Dec 3, 2023

"Exceptional"

10.0

Lovely old Coach house near the centre of Newcastle under Lyme

Helpful?
C
Chioma
Verified booking
Standard Room
Stayed in Nov 28, 2023

"Good"

6.0

My room was close up to the room and the sounds from cars,ambulances and all meant my sleep was short. Wish there was a noise protector to help guest enjoy their stay

Helpful?
A
Andrew
Verified booking
partner
Standard Room
Stayed in Nov 22, 2023

"Excellent"

8.0

The accommodation is basic but great for exploring the area. The staff are excellent and really helpful. The restaurant is great and the food is excellent. We will return again if in the area. The hotel recommended going to the Wedgwood factory which was a full day visit and really enjoyable.

Helpful?
O
Ozohu Asmau
Verified booking
partner
Standard Room
Stayed in Oct 23, 2023

"Excellent"

8.0

Staff were super nice and polite The receptionists were exceptionally helpful, warm and nice people Kitchen/restaurant service was good

Helpful?
C
craig
Verified booking
Standard Room
Stayed in Oct 7, 2023

"Good value and comfortable "

8.0

The staff are extremely friendly and helpful and the hotel is very clean and the beds are comfortable. It is showing its age a little bit but that wouldn't stop me from staying here again. Breakfast is good value for money as well.

Helpful?
B
Bernard
Verified booking
Standard Room
Stayed in Oct 6, 2023

"Value for money"

10.0

Tremendous value, I was very pleasantly surprised at the quality considering the budget price. My only (very minor) criticism is that breakfast coffee was too weak.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 30, 2023

"Reasonable"

6.0

Basic hotel at a reasonable price

Helpful?
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