Borough Arms Hotel

Receptionist was absolutely lovely! Room was very basic and not the freshest- stains on chair and duvet, bit dusty. Lack of shower gel, shampoo and hairdryer. Very dated and tiny telly. Not a. ideal room but fine to stay in for a night. Can forgive the lack of amenities because of how cheap it was. Overall, it was fine.

Good service, friendly restaurant staff but hotel in need of updating.

Basic hotel room for a one night stay that suited our purpose. Rooms were clean and comfortable with a good shower. Staff were all friendly and helpful and the breakfast was good and plentiful. There was also free parking which is always a plus

Absolutely fine for what I paid. Room basic but clean but no shampoo sachet was annoying!

Suited my needs fully, good value, would definitely stay again.

for a cheap nights stay its ok, the rooms are a bit dated and in need of redecorating and had no shower gel or shampoo and also had no facilities to make a hot drink

The hotel itself is an attractive building with friendly staff. The room and bathroom was a good size and it was nice to have the added bonus of a bath as well as a shower overhead. Unfortunately our stay was let down by the cleanliness of the room, it was clear that the room had not been hoovered. There were hairs in the bathroom and dirty tissues in one of the drawers. This really is a first in a room that should have been cleaned. We were only staying one night so I didn’t complain and cleaned up myself minus the tissues. We arrived in 30c heat and the sun was on our room, curtains open and windows closed. Due to this, it made the room uncomfortably hot so I would recommend that you request the windows be left open for your arrival. We stayed in room 2 and the road can get noisy too. Overall I would stay again but would have to insist that the room was cleaned properly.

Lovely hotel

Good value for money if you just need somewhere to stay for a short stay - excellent staff

Check in was fine, but I was placed across the car park into the annex building. The room was clean but a little dated, also I had booked a double room but given a twin. The walls in the annex building must be quite thin as the person next door kept me awake for an hour talking on the phone at two o’clock in the morning. I won’t be staying here again.