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7.4 / 10 Guest Rating

Borough Arms Hotel

26 King Street, Newcastle-Under-Lyme, England, ST5 1HX, Newcastle-Under-Lyme, GB

Borough Arms Hotel - main view

About the Property

Convenient Amenities
Make use of complimentary wireless internet access, wedding services, and tour/ticket assistance.

On-Site Dining Options
Enjoy British cuisine at Ostler Restaurant, featuring a bar/lounge, or opt for room service.

Comfortable Accommodations
Stay in one of 40 guestrooms with LCD televisions, free Wi-Fi, and private bathrooms with complimentary toiletries.

Located in Newcastle-Under-Lyme, Borough Arms Hotel offers easy access to nearby attractions. Book your stay now!

Facilities & Amenities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Quadruple Room - Photo 1

Standard Quadruple Room

1 Double Bed and 2 Twin BedsInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
1 Double bed (131-150 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

QUADRUPLE WITH DOUBLE BED

Non-refundable
Room Only
20% OFF$203.52

$162.82

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
1/3

Deluxe Suite

1 King BedLayout - Bedroom Internet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerPrivate bathroomHeatingDaily housekeepingFree WiFiNo cribs (infant beds)

Deluxe Suite

Non-refundable
Room Only
20% OFF$304

$243.2

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1

Deluxe Room, 1 King Bed

1 King BedInternet - Free WiFi Entertainment - LCD television Food & Drink - Coffee/tea makerSleep - Bed sheets Bathroom - Bathtub or shower, free toiletries, and towelsPractical - Iron/ironing board (on request) and mobile key entryComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, toothbrush and toothpaste not availableNon-Smoking

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerHeatingDaily housekeepingFree WiFiNo cribs (infant beds)Bedsheets provided

DOUBLE DELUXE KING BED

Non-refundable
Room Only
20% OFF$133.63

$106.9

Includes taxes & fees

Guest Reviews

7.4
Very Good117 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness6.3
Service8.3
Location8.3
Room Quality6.3
Amenities7.3
Value for Money7.3
Food and Beverage7.8
Overall Experience7.3

Select topics to read reviews

A
ADRIAN
Verified booking
partner
Standard Room
Stayed in Mar 10, 2023

"Good"

6.0

Not far to walk into town. Not very scenic in immediate area. Good size car park. Large bar area. Bed comfy, pillows not so. Room very basic and a little unattractive. Very good value for price paid.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jan 13, 2023

"Alex Polizzi would have a heart attack!"

4.0

Not great, had to change rooms due to the door lock not being secure. Room was also extremely depressing and dingy. We asked to be moved and we had to pay to do so! New room was better as the door was secure however it was also dingy and old. Needs a total revamp. Hotel is stuck in the early 80's. Rusty shower rail, no back on remote. Basic. However, it was clean and the bed was comfortable.

Helpful?
A
Ahmad Ardashier
Verified booking
Standard Room
Stayed in Dec 4, 2022

"Excellent"

8.0

Friendly staff. Room is clean

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in Dec 1, 2022

"Reasonable hotel"

6.0

Reasonable hotel . Getting quite tired now. Baths / showers often grubby, No TV working on my last stay Good value for money

Helpful?
C
claire
Verified booking
Standard Room
Stayed in Nov 18, 2022

"Needs an update"

8.0

Service was good, breakfast freshly cooked and nice. Parking was tight. Decor in bathroom needed a freshen up. Despite turning radiator off it remained fully on, room consequently was too hot. Location for visiting Keele University was ideal

Helpful?
L
Louise
Verified booking
Standard Room
Stayed in Nov 12, 2022

"Good value"

8.0

Great place to stay for the night whilst on a long journey. Hotel very clean and tidy. Hotel staff were friendly. Very good value for the price

Helpful?
L
Lisa
Verified booking
partner
Standard Room
Stayed in Oct 16, 2022

"Exceptional"

10.0

Lovely friendly staff clean room fantastic breakfast

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 15, 2022

"Excellent"

8.0

Nice hotel. Great location. I had room 12 which looked recently refurbed. The small tv was from the early nineties and the aerial cable fixed into the wall with blue tack and next to useless as the signal subsequently was non existent. The en-suite bathroom was very tired and in need of refurb. The rest of the hotel and public areas were super clean, staff and service was great. Will use it again as even given the above it was great value for money.

Helpful?
C
Carol
Verified booking
Standard Room
Stayed in Aug 30, 2022

"Good value hotel"

10.0

Staff very friendly and helpful. Lovely comfortable beds. Great value for money

Helpful?
C
Ceri
Verified booking
Standard Room
Stayed in Aug 17, 2022

"Excellent"

8.0

Cheap.

Helpful?
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