Hôtel des Dromonts by SOWELL COLLECTION

Нечего

Все

+ location, hotelvibe, places for drinking, friendly staff, roomcomfort - no help with luggage, poor choices eating half board, cleaning room late in the afternoon ( after 4pm), lack of hospitality

I am not sure who awards hotels their stars, but I think 4 stars is a bit generous... The staff on the front desk are absolutely charming and cannot do enough to help. The location is excellent, truly ski-in and out. The ski shop opposite are first class as well and the staff super friendly. However, there were several drawbacks that were disappointing. The rooms were small, the hot tub should be called a tepid tub, the acoustics of the very odd architecture mean that conversations have to be muted all the time (especially later in the evening when the staff tell you politely to be quiet - even if you're not being noisy). Beneath a very thin veneer of attempted glamour the hotel looks tired and dated. The restaurants (essentially two different rooms served by one kitchen) are ok, though one evening we had to send food back as it was stone-cold. Breakfast is standard buffet fare, again unremarkable - and the coffee tasted like the stuff you get from a motorway service station. Were it not for the friendly and hard-working staff, it would have been a very forgettable stay.

This hotel has the most wonderful staff. We were let down by our allocated accommodation in the village and the receptionist Charlene and her team were outstanding in finding a room for us in the first case, and also offering support initially in trying to contact our initial booking. The hotel itself is charming and totally individual with a beautiful foyer, and bar. The breakfast was also delicious and freshly prepared. A lovely hotel. Thankyou again for our stay

Ничего

Завтрак ужасный. Даже яичница не всегда есть уборка номеров только по просьбе забыл попросить номер не убрали вообще какой-то бред

From the moment we arrived until the moment we left all staff (without exception) were very friendly, sincere and accommodating. The breakfasts and evening meal were very good and the location gave very easy access to both the slopes and the nearby bars, restaurants and shops.