HomeTowne Studios by Red Roof Denver, PA

THERE WERE NO CUPS IN THE BATHROOM. THE NIGHT WORKER WAS PISSED OFF BECAUSE HE HAD TO GET OUT OF THE CHAIR AND DO SOMETHING

Location to antique stores was good.

Upon arrival we were given a key that didn’t go with the door. We weren’t given any directions on how to get to the room as we were passed over for a new couple checking in. The room had not been cleaned from previous occupants. The sheets on one bed were used and had a crusty substance on it. (Insert your guess here.). We took the sheets to the front desk and were told there were no more sheets so just “make do” with dirty linens. The kitchen and floor were full of crumbs and table surfaces had sticky substance on them. We had to stay in this horrible situation as no other hotels had any vacancy. We were not given a discount and still haven’t heard from the manager.

Convenient location to our destination.

Very convenient

This place was awful. Filthy. Dirty towels. Dirty bathrooms. Dirty blankets and sheets. Dirty mattresses. Had them move me to a new room. The pillows had hair on them in the new room. There was hair all over the bathroom floors. No mattress covers. The mattresses look stained with pee all throughout. Not even a little bit decent. I should have gotten a refund. It’s 150 dollars !!! It was awful. Awful. Worst place I ever stayed in. I never make complaints. So the fact that I am taking the time to say this, should tell you something.

Room bathroom was dirty , toilet paper on floor. Light stopped working wouldnt shut off staff cut electricity off the room and never offered to move to a different room

Upon arrival, no one was there to help and you have to go to the neighboring hotel to checkin. We were also told rooms with kitchens were for long term stays, although we already had booked one for the night. Once we were eventually led to our room, it did have a kitchen, but was the room was very dirty. The refrigerator was not usable and had built up ice and freezer burn and was leaking. The linen was dirty (towels and bed sheets). The space had an overall smell of dirty mop water. I took pictures and we tried to clean the space as much as possible, in order to be able to enjoy our stay. We did have to ask for more linen though, which may have upset housekeeping because the next morning she said something to the gentleman at the front desk when she saw my husband, and the front desk then refused to allow us to check out at noon, even though we had clothes in the dryer. We will not be coming back or recommending either this hotel or the neighboring hotel to anyone else. The customer service seemed ok the night we checked in, but the next morning they seemed vindictive and not accommodating, although they acknowledged the room was not up to par.

Very sketchy. Dirty. Did the clothes hanger trick on our door to make sure no one broke in.

Maid service was lacking. Stayed for 3 days and had to ask to have room cleaned on second day. Only time room was cleaned during stay.