Le Meridien Phuket Mai Khao Beach Resort

I had dinner at the beachfront restaurant. The chef prepared a meal that I absolutely loved. I especially loved the lamb steak; it was beyond words. The flavor was amazing. I've had this dish at many other hotels, but none have impressed me this much. The asparagus stir-fry was also excellent; I ordered two plates because it was so delicious.I know Chef Am cooked for me. I want to express my sincere appreciation to him. I also admire Chef Jay, Chef Liw, and Chef Mek.I want everyone to try it, and you'll be hooked like I am. I don't want to eat lamb steak anywhere else ever again.I love having dinner here because the atmosphere is great, the view is amazing, there's live music playing great music, and the food is the best.

We had a pleasant four-night stay at Le Méridien Phuket Mai Khao Beach Resort, and once again, what stood out most was the people. This was our second time staying at the resort, and it was lovely to see many familiar faces still there. The staff genuinely made a huge difference to the overall experience and created a warm, welcoming atmosphere throughout our stay. We travelled as a family with two young children, aged five and two, so the kids’ experience was very important to us. The kids club was easily the main highlight of the stay. The team — Mook, Pai, Duean, Nim and May — were excellent. They were attentive, patient and very caring with the children, and the activities were fun, engaging and well thought out. Our kids looked forward to spending time there every day, which gave us as parents a lot of comfort and confidence. What made it even more special was that during our departure, the team thoughtfully prepared gifts for our kids as an appreciation for joining their activities. It was such a sweet and personal gesture, and our children absolutely loved them. The team’s warmth and thoughtfulness really left a lasting impression on our family. The resort activities were also enjoyable. We particularly liked the Muay Thai session conducted by Dew, as well as the origami session led by Dew and Kee. These activities added a nice touch to the stay and made the resort feel more lively and family-friendly beyond just the beach and pool. The arrival experience was smooth and welcoming, and check-out was equally easy and efficient. Housekeeping was also well done during our stay, with the room kept clean and comfortable. The breakfast team deserves a mention too, as the staff were helpful, responsive and attentive. The cooked food at breakfast was great, and there was a good sense of hospitality from the team. That said, there are some areas where the resort could improve. At breakfast, some food items were not covered properly, and there were flies around them, so it would be good if the hotel could look into better food covering or protection. The dining area also felt like it needed some maintenance, as the air-conditioning was dripping water and some of the seat cushions looked like they could use better cleaning or replacement. Overall, we enjoyed our stay and appreciated the kindness and service from the team. The staff remain the resort’s biggest strength, especially for families with young children. While some parts of the property could benefit from repair works, renovation and a deeper refresh, the warmth of the people and the quality of the kids club made the stay memorable.

The pool here is amazing

Although the hotel is located quite far down a side street and the area feels a little deserted at night, the property itself is well-maintained and secure. Once inside, I felt completely safe and comfortable

I love the Meridian! Came here for my birthday and everything was perfect. Saturday they offered a Soundbath session. I was the only one attending, but they still hosted it. Kee was very friendly and professional. Very relaxing. I will definitely recommend to try out the Soundbath session, when you stay at the Meridien.

Mai, Noolek, Som, Nuch, Ae, Fang, MJ, Bass - all did a great job looking after us for our short visit at the hotel. Always helpful, attentive and a pleasure to have on the hotel team. They made out stay enjoyable and very comfortable so thanks to all of them.

The hotel overall was lovely and very good with young children, ours were 3 and 5yrs old on the trip. The entrance was appealing and the staff very friendly, rushing over to help with bags every time we arrived back. The breakfast buffet was excellent, lots of choice for fussy eaters and even catered for my gluten free husband which is often hard to find in this part of the world. The pool was also very good and suited our children well, my 5yo particularly liked the slides and 3YO liked the park next to it. Only a few down sides, some of which outside of the hotels control but be aware of; • We were asked if we wanted to sacrifice a made up room every day in exchange for drinks vouchers which we accepted but later regretted. Instead we had a room made every 2 days and when we came to cash the drinks vouchers in it was very confusing and the staff didn’t have a clue what the vouchers were and we were told the drinks were included anyway so felt like a waste. Plus the service in the cafe where they were apparently eligible was very slow. If i had the choice again, I’d rather the tidy room. • Prices for food in the restaurant for lunch / dinner are way above the local prices and actually similar to UK prices. Due to this we chose to eat outside of the resort at a fraction of the price (less than £5pp for a good meal). Laundry also insanely expensively vs the local competition which there is plenty of options nearby. • The beach next to the hotel is not owned by the hotel and therefore not managed by them. It had quite a lot of litter that was washed up from the shore that wasn’t collected as part of a national park (typical we found on west side of Phuket). However due to being the rainy season (mid May) the rough seas also made the sea dangerous with a young family so we managed to find a safer beach a short drive away which was shallow and tide protected by a reef (Naiyang). • finally location - a bit cut off from main attractions in Phuket unless you hire a car. Taxis are cheap and cost me about £10 to get into Phuket which is 30 mins away. Good if a couple of trips but as we were there for a week we found better value hiring so we could explore around the island.

We recently had the pleasure of being assisted by Mai, Time, Noolak, Som, and Nay during our trip, and their exceptional service truly made the experience unforgettable. From the moment we arrived, they went out of their way to ensure everything was comfortable, smooth, and enjoyable. Their attentiveness, friendliness, and genuine care made us feel welcome and valued. Time were particularly helpful in arranging all the details with such efficiency, while Noolak and Som ensured every interaction was warm and pleasant. Their thoughtful attention to small details made our journey even more special. The team not only provided excellent customer service but also created lasting memories for us. We are truly grateful for their efforts and highly commend them for their professionalism and warm hospitality. Our trip would not have been the same without them!

Awesome front desk service from aoy and Belinda . I. Was allowed to check in early and the resort is kids friendly

Generally brilliant. Khun Time and their colleagues provided good service. Good food. Great price promotion for breakfast. Good parking. Good size hall.