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5.8 / 10 Guest Rating

Lucky Star Hotel

No. 14, Street 336, Phnom Penh, kh

Lucky Star Hotel - main view

About the Property

Convenient Location
Located just a short distance from popular attractions such as Tuol Sleng Genocide Museum and Royal Palace Phnom Penh.

Exceptional Services
Enjoy a hassle-free stay with amenities like a 24-hour front desk, airport transfers, and a dedicated concierge service.

Modern Comforts
Relax in well-equipped rooms with free WiFi and dine at the on-site restaurant offering delicious meals.

To book your stay at Lucky Star Hotel in Phnom Penh, visit our website now.

Facilities & Amenities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Concierge service
Hand sanitizer in guest room and key areas
Process in place to check health of guests

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.8
Good70 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

P
Peter
Verified booking
Standard Room
Stayed in Jul 15, 2023

"Good"

4.0

Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 30, 2023

"Good"

2.0

시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.

Helpful?
S
Serena
Verified booking
family
Standard Room
Stayed in Jul 2, 2022

"Good"

4.0

Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.

Helpful?
V
Vincent
Verified booking
Standard Room
Stayed in Apr 3, 2020

"Worst Hotel EVER! "

2.0

I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Apr 2, 2020

"Exceptional"

10.0

Excellent. Nice place. Recommend highly. Will visit again

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 6, 2020

"No shuttle pickup from/to airport"

8.0

Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com

Helpful?
T
Therese
Verified booking
Standard Room
Stayed in Mar 5, 2020

"Good"

2.0

Worst hotel I’ve been at.

Helpful?
R
Randall
Verified booking
Standard Room
Stayed in Mar 1, 2020

"Exceptional"

10.0

I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful

Helpful?
P
Paul
Verified booking
Standard Room
Stayed in Dec 16, 2019

"Need better maintenance "

8.0

Not well maintenance hotel

Helpful?
D
Didier
Verified booking
Standard Room
Stayed in Oct 12, 2019

"Exceptional"

10.0

Très bon sejour et le personnel est très professionnel à recommander

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