Tierra Viva Cusco Saphi Hotel

Habitación, cama muy grande y confortable. Y el desayuno estaba increíblemente bien

Todo estupendo

La disposición del personal, siempre amable y prestos a atenderte.

Tener más cuidado al hablar por los pasillos.

The place was clean and quiet. The staff is helpful. It's close to restaurants and safe to walk.

Super clean sheets, comfortable beds and pillows. Breakfast nice with variety. Unlimited filtered drinking water was a big plus. The staff are so helpful and when we needed to change rooms, they worked with us, especially Celimo and Jeyder who assisted in a very helpful way.

The hotel is located on a major street, accessible by car/taxi. The receiption are have Coca tea, coffee for guest. The rooms inside had a court yard.

Although the hotel provide 2 bottles of water, it would be nice if they could provide a filter station or sell bottle water.

The room was huge, with high ceiling The manager was nice

1) We were mistreated by a lady from the reception. We just wanted to drink coffee (breakfast was included in our stay) and she told us we couldnt get anything from the breakfast ,since we got our breakfast boxes,which were very simple just a bottle of water , a sandwich and an apple. 2) Things were not being replaced in the room, like creams and toilet paper 3) No kettle in the room, so you cant drink anything warm when you get to your room 4) No minibar in the room 5) No bathrobe , even though the pictures show them 5) price is expensive for what you get , it is the double from the other hotels next door

Great place !