Tierra Viva Cusco Saphi Hotel

A week long of comfortable stay with no complaints. The behavior of the staff is very warm and respectful. Breakfast was very good, the location is perfect. Very cozy insulated room. Highly recommend it!

Location, cleanliness, breakfast, staff, everything was perfect!!

Thought a lot but didn't find any

Hosts were exceptional. The main square was a short walking distance- so the hotel was away from the noise but close enough to all places of interest. We were also fortunate enough to be staying here during inti raymi, so had an amazing experience. The hotel is also environmentally conscious :) Their Muna tea and coca tea helped us adjust to the altitude easily

Nothing at all

Our stay at this hotel was exceptional! The service truly stands out. The staff is incredibly kind, communicative, and always willing to help. Any issues that came up were handled quickly and professionally, always offering great alternatives to ensure our comfort. They were always available at the front desk to guide us with recommendations and tips for our tours, which made exploring the area so much easier. You can tell they genuinely care about providing the best experience for their guests. Highly recommended!

We had a wonderful stay here. The room was clean and we had a good night's rest. Our room had a huge California King bed, and the bathroom floor was heated. So nice! The staff here are so kind and helpful. There are no elevators here and they helped bring our luggage up/down the stairs. One day I needed Pedialyte and I was unable to go to the pharmacy to get it and they were so kind to get it for me. The hotel is walking distance to the plaza for restaurants and shopping. And they have nice courtyards to sit outside.

The staff , Angel , Climeo along with their colleagues were exceptionally considerate and helpful with all our needs during our stay as we were under the weather and not feeling that well . They made our stay as convenient and comfortable as possible.

The breakfast is small but very good. The staff is helpful, the location is very convenient and close to the main square.

The staff, particularly Celimo and Ridrigo, were so attentive and helpful with questions, directions… I would stay here for sure, if I’d come back to Cusco. The rooms were lovely, clean and we had a view on the original Incan road out of our window. It is in a wonderful location. The food was delicious!