Lion Quays Hotel & Spa

Good location and facilities

Bathroom very small and shower tiles grout dirty needs renewing. Tables at breakfast very sticky not cleaned properly lets the hotel down.

La ubicación me gustó.

Nada más llegar la habitación que nos tocó, estaba bastante sucia, incluso con goterones por las paredes del baño, todo bien sucio… el aire acondicionado roto. Tuvimos que pedir cambio de habitación. Todo más limpio pero fue una estancia bastante ruidosa, por los huéspedes que había al lado. A la hora de ir al spa, no fue nada tranquilo, mucha gente, muchos niños, poco relax. A la hora de la cena, aún teniendo reserva tuvimos que esperar 30 min, para cenar una comida que dejaba mucho que desear. El desayuno si estaba bastante bien.

Location, lovely friendly staff, excellent service.

No air conditioning on the hottest days ever. Room was like a furnace unfortunately.

I’m glad the breakfast was included as that made the price feel better. The hotel room was clean.

The hotel felt very dated, you can see they are trying to update it, but currently it’s such a mix of adequate updates and very dated areas. I felt quite sad walking into the reception, it felt so bland and unwelcoming. It is really close to a busy main road which detracts from the canal. Many of the spa facilities were closed, waiting for updates. It’s not somewhere I would recommend or return to.

This was our second time and this time we stayed in the suite OMG WAW it was amazing the best hotel room we have stayed in. It was that good we have book for the next 3 months

We ordered food to come to the room but we didn't get told that we had to but a £100 on a bank card to be held for all servers. I think this should be but on the menu in the room so customers know about this

The spa is lovely but a little dated

It could have been cleaner & it’s a bit dated

Great to have the spa and pool on site and the opportunity to walk along the canal