The Douglas Hotel

Could not fault the hotel or staff

Lovely place to stay - good rooms, excellent food, super helpful staff

Very conveniently located for the ferry and with wonderful views, this hotel is well-run with friendly, helpful staff. The rooms are spacious and very comfortable. The menu has plenty of variety and the food was high quality. Booking a table, even in the bar, is strongly advised. There’s plenty of outside space for when the weather permits.

Spent two nights with family over Easter weekend. Rooms are large with tea coffee available NO WATER. Food - OK, not great Service/staff - mainly friendly and helpful. Location - great If weather not good there is very limited lounge area to relax and chat

The hotel was fantastic. The hotel is beautifully decorated and the staff are very professional and welcoming. The room was lovely. It had beautiful views and had everything we needed. The position I’d the hotel is great - Straight off the ferry - it’s literally opposite the ferry port. Lots going on in Brodick and Lamlash only 3 miles away.

Wonderful Stay at the hotel. We were made to feel very welcome and our room was perfect. We ate in the restaurant for Breakfast and dinner twice. The food was excellent as was the service.

We had a lovely stay. The hotel is in an ideal location, just across the road from the ferry terminal. The atmosphere was welcoming as soon as we arrived. We enjoyed a superb meal with a very varied menu, and breakfast was tasty. Our room was spacious comfortable and warm. All the staff were friendly and helpful. We will return.

We had the best stay in the Douglas Hotel. The room was amazing. The huge bed was so comfortable. The whole hotel is spotless. The food was delicious. The staff were so unbelievably helpful and friendly. We cannot fault one thing in the hotel. Being very close to the ferry terminal was also an added bonus for us arriving late at night during a storm. I would thoroughly recommend staying here. We would definitely return here again. Thank you for your kind service during our stay.

Great place. Great service and great food.

My husband & I have just returned from a 3 night break in The Douglas. He had booked the hotel and I expected it to be pleasant and clean but perhaps ‘traditional’ and possibly a little reserved. Our experience far exceeded our expectations!! We were greeted with a very warm welcome from Holly on reception; the room was beautifully clean & tastefully decorated and felt just the quality and ambience you would hope for a getaway treat. The food was amazing - from the gorgeous heartwarming breakfast to the best (Brazilian) Prawn Curry I have ever tasted. The restaurant & bar staff were friendly and nothing was too much trouble. A particular shout out to Nicol, who was great, but there were many more who we just didn’t catch their names. Thank you to you all for looking after us so well! We had a wet and windy 3 days on Arran but actually the hotel, with its lovely vibe, really made our stay fantastic. I would rate it 5 stars + and recommend it to anyone visiting the island. A wonderful experience. Thank you once again to all the staff at The Douglas for making our stay so special!