The Douglas Hotel

Staff were friendly and accommodating. They changed our room when the restaurant noise was too loud for us with absolutely no fuss and made sure every part of our stay was comfortable.

This was a lovely comfy hotel with great service and nice places to eat. Nothing I didn’t like about it and really close to the ferry terminal and other key places on Arran. We felt so looked after and relaxed whilst we were there. Whilst I was booking this I wasn’t bothered about if the hotel had an on-site restaurant but it turned out it was very hard to get a place to eat anywhere you weren’t staying on Arran due to staff shortages everywhere so this ended up being unexpectedly beneficial (plus the food was nice!)

The hotel was fantastic but we found the room way too warm during the night and was not able to control the room temperature or open a window fully, other the room was very comfortable and clean with all staff we encountered being very polite and helpful

Hotel looked like it had been reasonably recently refurbished and was in good condition with a spacious room. Having stayed in a number of hotels around Scotland recently of similar standard the room rate was on the pricey side in comparison. The only other thing was even without COVID concerns the tables in the bistro were too close and even more so considering current concerns

Lovely country hotel, staff and food. Thoroughly enjoyed our stay. Would definitely return and recommend

Hotel was absolutely beautiful. So lovely to be in a hotel that wasn’t one of the big chains. Room was fabulous with great views. Food was excellent and staff were very accommodating.

We had a fantastic stay at the Douglas Hotel; taking two rooms for two nights to celebrate my birthday. The staff were extremely helpful (especially Dawn on reception) and the rooms were lovely. The only thing I could suggest to improve on a great stay would have been aircon - it was hot and uncomfortable at night.

Really nice as always, impeccably clean and all staff very friendly and accommodating. Was disappointed to find no air conditioning in room and no windows to open which was an issue in the hot weather. Will definitely be back again.

Fantastic room , lovely Little private outside Garden / decking area directly off the room. Massive lovely bed with premium linen

Spacious and very clean both room and bathroom Very helpful staff Wi fi connection- last century experience!!! I have stayed in a number of different hotels on Arran and this was the only one you couldn't use either my mobile phone for calls or laptop for work! Dissapointed!