Henann Lagoon Resort

Smoking area next to kiddie pool. Plus ongoing maintenance,paint was very unpleasant to smell. But overall the place looks very great, friendly staff and good service. Plus breakfast was really lovely. Will come back again

We enjoyed our stay a lot only criticism is please update tvs so we can hook up our phones to it and watch netflix

They very friendly and helpful.

I was looking forward to my stay at Henann Lagoon Resort, but unfortunately, the experience fell far below expectations. Upon arrival, I explained that my original booking was for six people, but my father had sadly passed away four weeks earlier. Instead of showing empathy, staff were more focused on logistics and payment, insisting I change the name on his room. This took over an hour, under the uncomfortable gaze of other guests. When we finally got to our rooms, none of the key cards worked. They were incorrectly labelled and had to be reissued, causing further delays. At checkout, we were wrongly accused of not returning a towel card—we were only given one, despite staff insisting they had provided two. Given the earlier issues with our room keys, it’s likely this was another mistake, but again, the focus was on charging us rather than resolving the issue fairly. These incidents, all playing out in public view, left us feeling scrutinised and unwelcome. As the only Black guests at the hotel, it was hard not to question whether that played a role in how we were treated by both staff and management.

Staff was wonderful! Food options could be better but satisfactory. Pillows were heaven!!!!

The best place to stay in Boracay !!!

Only thing I hate about my stay is that THEIR SMOKING AREA is right next to KIDS POOL. 👎 but everything else was great!

Great place to unwind

Very nice location and superbly maintained. We had some trouble with the wi-fi , it’s the only inconvenience during the stays.

The staff and this property were the absolute highlight. The rooms were also nice and clean. We didn’t love this part of Boracay as it was so busy with lots of people hassling you constantly but the resort itself was pretty nice. Most of the food was quite good and they did have a happy hour in the main restaurant but no happy hour at the pool bar which meant we didn’t hang out there at all. The main pool was really nice but the back pool was extremely dirty, though I believe that problem is now fixes as we raised the issue and then the pool was closed. Overall a good stay and no real complaints. Well done to the staff.