Glen Rose Inn and Suites

Friendly staff

Disappointed is an understatement. This is not a hotel it’s a motel. NO HOT WATER in the morning, we found someone else’s shoe under the bed, multiple holes in the wall that were poorly repaired, broken furniture in the room and outside just left sitting outside and a 9ft pool with a crashed in fence that was completely green and open for any child to walk in and fall in (and it’s in the middle of the parking lot). I book all of my travel with Travelocity and am shocked that they would allow this property to be listed on their site!! PLEASE REVIEW PICTURES AS A PICTURE SPEAKS BETTER THAN A THOUSAND WORDS!

Not easy access. Not enough parking spots. Pool was absolutely filthy and stunk just going by it. Never cleaned out rooms or brought fresh towels. No cups for the one pkg of coffee we did have. TV did not work. No signal. The manager was hard to catch in office. Never ever answered phone. Even when I tried to call for 2 days at several numbers to confirm we would be on a bottom floor for disability. Trash overflowing from trash cans and scattered all over. Air did not work in one room and ours had the sink plug stuck so you could not use it but once. Overcharged for rooms to begin with. Sign said $55. I got one king size bed room for $52 plus insurance n taxes. The double room was $65 their cost but I was to get it at $62 Expedia cost. I was charged $138.50 before tax or insurance. My cost for 2 nights was $151.89. The manager said it was all Expedia. I should not have been overcharged. The service and onsite problems were the manager’s responsibility. I believe I deserve a free night with Expedia for the future!!!!

We actually didn't stay, I became sick and we left that evening.

I have never been in a motel that was so run down. The fire alarm hanging from wall with wires. The

No coffee, AC didn't work well.water kept going on and off

It had everything we needed, wifi, frig, table. The staff were most helpful.

Very old and plain hotel. Nothing fancy but it was clean and had hot water. Handles were loose in the shower, but able to make them work.

Very run down dive hotel. Flooring and towels were new and motel was pet friendly, big plus. No cleaning during our stay, shower didn’t work, 2 towels for whole stay, no coffee-not even in lobby, curtains falling down, no blankets except sheet and bedspread, 1 tiny trash can for entire room, front desk pleasant at checkin and was not in office each time we needed help.

Check in was good. Carpet wasn't attached to the floor in spots. Mold on the shower curtain. Mattress was horrible.