Soramba Hotel

The arrival was fine, despite the delay by the airline and immigration clearance, the driver was there waiting for me. At the hotel I took 2 hours to be served with a menu book to choose the food food, from, despite repeated calls, the menu was delivered 2 hours later. The food was cold as usual. Now the morning shuttle, it started with no wake call up, when I asked the receptionist indicated that, maybe the phone was not working, but noone was send for me. Now the shuttle bus had a puncture and was given a small delivery van, very uncomfortable, It was travelling at most 20 - 40 KM/Hr very slow indeed. The driver did not know the terminal, we get lost and end up terminal 1 instead of terminal 2. If it was a busy day, I was going to miss my flight.

Overnight was quiet and the wake up call was on time. Ethiopia airline delayed and the person waiting for me gave my name tag to a sister hotel. But despite numerous calls, it took 2 hours to be picked up to the hotel after checking out of the airport. The promise was always in 10 minutes. I have booked the hotel again on my return, hopefully it will take less time, despite the delayed by the airline.

The Soramba Hotel is very nice. My room was very clean when I arrived and thoroughly cleaned each day. The restaurant served good food, and the wifi in the lobby/wired internet in the room ranged from being decent to excellent. And the free airport shuttle was a great bonus! The only drawback is that the hotel is quite removed from the rest of the city. The purpose of my travel was business, which was located a couple kilometers from the Soramba. Addis traffic around rush hour is a nightmare, and it often took up to 30 minutes to go a few km.

overall the stay was good and the hotel is good value for money.The food is very good and the staff go extra mile to make you feel comfortable.

First things first, I stayed at this hotel from October 9th - 17th. More than once, I expressed my disappointment with management regarding the false advertising of Wi-Fi being available in the rooms. I asked them to contact Expedia and have that amenity removed. I have waited this long to write the review in hopes that Soramba (with Expedia's help) would do the right thing and remedy this situation. But as of November 5th, 2013 at 11:03pm (GMT +3), the hotel still lists the following... Under Room Amenities, it has "Free Wi-Fi". Under Internet, it has "Available in all rooms - Free Wi-Fi". This is a lie. False advertisement. Wi-Fi is only avalaible in the lobby, restaurant, & bar. There is wired access to internet in the rooms. Hope this helps other travelers who need to be connected to the web make a decision. Other than that, I had a pretty decent stay. I did leave a comment card with the hotel upon my departure mentioning my disappointment with their false advertising and also the need for breakfast to be upgraded dramatically. Other than those two things, I can't think of anything else to complain about. The room was clean & comfortable. The balcony was convenient. The selection of food for lunch, dinner, and late meals was truly international & delicious.

I spent 3 nights at Soramba hotel and the hotel was neat and comfortable with good interior ambience. I must mention that the warmth and willingness of hotel staff to assist is what my stay memorable. They eagerly gave directions, were constantly asking how I was doing, a staff even gave a sim card so I reach my family. The hotel also provided free airport shuttle on my way out of the country. If I come back to Addis Ababa, I will definitely stay there again. Only issue for me was that there is no means of controlling the temperature in the room although the weather was generally OK. It was quite cold during the night and pleasantly sunny during the day.

The food were not good and nothing to choice from, internet connection is worst place in the world. The restaurant manager won't leave you to eat your food it's like prison. The tv had four channels two news and one channel 2 and one Arab My experience on that hotel was treble

Stay was uncomfortable because of NO WI-FI or broadband connection in the rooms and very poor WI-FI in the lobby. INTERNET CONNECTION IS THE MAJOR & ONLY PROBLEM.

The Soramba is good value, even given the low cost of traveling in Ethiopia. Internet service can be iffy but I was relocated to another room when the cable connection turned out to be inadequate.

I was a little upset that the hotel does not accept credit cards so I had to drain my cash. Also, there was no TV in the room but there was WiFi which worked intermittenly - but it was better than nothing. The room was clean. The restaurant was good and it is apparently one of the nicer places in town to eat - people from other hotels were visiting the restaurant in the hotel.