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8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

C
Christopher
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2025

"Exceptional"

10.0

The hotel is in a fantastic location, just a 5min walk to the medieval city. The staff were friendly and spoke good English. The room was clean and the beds were comfortable. The facilities in the hotel were also good. We stayed with our 5 year old and we all really enjoyed it.

Helpful?
K
Kari
Verified booking
Standard Room
Stayed in Apr 16, 2025

"Exceptional"

10.0

Wonderful hotel

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Dec 5, 2024

"Exceptional"

10.0

We did not stay in the hotel we booked we got there and were told it was closed for renovations. The one we stayed close to the castle. So

Helpful?
K
Kayla
Verified booking
family_with_children
Standard Room
Stayed in Nov 3, 2024

"Excellent"

8.0

Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.

Helpful?
R
Ron
Verified booking
family
Standard Room
Stayed in Oct 13, 2024

"Exceptional"

10.0

So close to the medieval city & downtown area! Staff super friendly!

Helpful?
J
Jason
Verified booking
Standard Room
Stayed in Oct 9, 2024

"Exceptional"

10.0

Thank you for suggesting visiting Aigues-Mortes it was most interesting. Thank you for putting up with my terrible French!

Helpful?
C
Camille
Verified booking
Standard Room
Stayed in Aug 23, 2024

"Excellent"

8.0

Hôtel très correct à 2 pas de la cité médiévale. Parking payant par contre.

Helpful?
H
hanna
Verified booking
Standard Room
Stayed in Jun 18, 2024

"Highly recommended"

10.0

Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.

Helpful?
P
Peter
Verified booking
friends
Standard Room
Stayed in May 23, 2024

"Excellent"

8.0

Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression

Helpful?
J
john
Verified booking
Standard Room
Stayed in Mar 19, 2024

"Good"

2.0

The property was ok, I arrived at the hotel to find it closed. No notice of this from the hotel. I call the hotel, and am informed I have been "upgraded" to a different hotel, Montmercy. This hotel was older and the facilties were interesting to say the least. Wifi was horrible, about 6 inches between the front of the toilet and the sink. I would not have chosen this hotel

Helpful?
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