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8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

D
David
Verified booking
Standard Room
Stayed in Jul 3, 2023

"Exceptional"

10.0

Ideal location for the old city gate, just a short walk.

Helpful?
D
doreen
Verified booking
partner
Standard Room
Stayed in May 3, 2023

"Exceptional"

10.0

Walking distance to the fortress, many restaurants inside. Modern facility, nice staff

Helpful?
B
Bart
Verified booking
Standard Room
Stayed in Mar 20, 2023

"Good"

4.0

When we arrived at this hotel we were told that our reservation had been changed to another hotel further up the town. We had booked a large room with a double and a twin for extra space and comfort. When we arrived at the 2nd hotel we were sent to an annexe across the road from the main part of the hotel. Here we found that the room was a standard double. When I rang reception I was told that this was an upgrade. I informed her that we had booked a large double originally. She was then miraculously able to find such a room quite close to the original room she put us in. We had been traveling since 9 p.m. the previous evening without sleep so this was not the check in we expected

Helpful?
L
Laura
Verified booking
friends
Standard Room
Stayed in Sep 27, 2022

"Exceptional"

10.0

Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.

Helpful?
S
Snieguole
Verified booking
family
Standard Room
Stayed in Aug 1, 2022

"Excellent"

8.0

Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 31, 2019

"Exceptional"

10.0

Great location and the hotel staff were very friendly and knowledgeable. Other bonus was having a swimming pool!

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Oct 16, 2019

"Exceptional"

10.0

The staff were friendly and the room was immaculately clean. Aside from breakfast there was no real food service, but there are lots of restaurants in both the old and new towns - although be aware that out of season these generally close around 10pm.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Oct 8, 2019

"Good"

2.0

When we arrived at the hotel they said they had no record of our reservation through Expedia though my credit card had been charged for the room. I don't know if this was an Expedia problem or the hotel gave our room to someone else. The woman at the desk tried very hard to get to the bottom of this but we had to go to a different and much more expensive hotel.

Helpful?
L
Lynda
Verified booking
Standard Room
Stayed in Sep 29, 2019

"A fabulous experience"

10.0

A fabulous hotel which is clean and well furnished and has friendly professional staff. Great to have the swimming pool

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 29, 2019

"Very good overnight stay in amazing Carcassonne"

8.0

Great location and friendly service. Room was clean, smart and the beds were very comfortable. Would stay again very happily.

Helpful?
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