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8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

V
Verified traveler
Verified booking
friends
Standard Room
Stayed in May 4, 2019

"Exceptional"

10.0

Pleasant stay. Nice breakfast for a fee. Reasonably priced, safe parking. Great location. Spacious rooms for price. Pleasant staff.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 17, 2019

"Exceptional"

10.0

Really interesting layout and cool decor. Located so close to La Cité. I would come back and stay here again.

Helpful?
C
Chee Wai
Verified booking
Standard Room
Stayed in Dec 13, 2018

"Modern comfy hotel with good location!"

8.0

Very modern hotel near eateries and a short walk to the old bridge and castle. Good access tho you’ll have to pay for parking (but very secure and convenient)

Helpful?
D
Dan
Verified booking
Standard Room
Stayed in Sep 21, 2018

"Depends on your room"

6.0

Stayed at L'Octroi with another couple after booking two rooms on hotel.com. We arrived first and were allocated room 170 which appeared to be one of two rooms located on the ground floor. The room was relatively comfortable but there's only a window to the internal 'garden' which lets little light in and we had an issue with mosquitos coming from the bathroom all night possibly from the sink. In contrast, our friends had room 347 (from memory) which was excellent with glimpses of the castle and seemed to be more of a room than the dinghy closet we had. Overall the hotel was nice and modern with a great little pool but check pricing on drinks before ordering as they are ridiculous!

Helpful?
A
Anne
Verified booking
Standard Room
Stayed in Sep 19, 2018

"Hotel near to old City"

8.0

Small hotel 5 minutes walk to old City.... rooms were small but perfectly adequate. Nice little pool for a dip at the end of a hot days sightseeing. The reception staff were excellent, very helpful and friendly. Breakfast was good and plentiful.

Helpful?
C
carlos arturo
Verified booking
Standard Room
Stayed in Sep 16, 2018

"Near the medieval cite"

8.0

Nice hotel in a good location; too small room, and it was a large one

Helpful?
S
Sonia
Verified booking
Standard Room
Stayed in Sep 16, 2018

"Lovely hotel in a great location"

10.0

Friendly and helpful staff, great location just outside the Cite, clean, comfortable, modern and well maintained, and with a lovely swimming pool and outdoor area. Perfect for relaxing. Would definitely recommend.

Helpful?
A
Anthony
Verified booking
Standard Room
Stayed in Sep 13, 2018

"Good value"

8.0

Good value, excellent location, Air con is behind the curtain and a bit noisy

Helpful?
F
Fraser
Verified booking
Standard Room
Stayed in Sep 11, 2018

"Great location very nice room"

8.0

Very nice room, a bit small. Clean and well appointed all we needed for a single night. The decor was contemporary and a nice change from the renovated old building. The pool temperature was great and very nice after a long day of walking. The location is great very close to the old city so you can go both during the day and for shots. At most a 10 minute walk to the hotel. Parking is great and secure right across the street.

Helpful?
J
Joe
Verified booking
Standard Room
Stayed in Sep 6, 2018

"Excellent"

8.0

This hotel is super close to the walled castle, you can easily walk there for dinner or to explore for the day. The breakfast served was a little disappointing, mostly just bread and croissants with a little bit of yogurt and meat. It was all delicious but we would have liked more protein and less bread. The rooms are average, nothing to phone home about but perfectly comfortable for our short stay. We unfortunately did not get to use the pool as it closes quiet early (8pm) so beware if you plan on checking in late. The staff was courtois and helpful, again nothing to phone home about here but we were happy. I'd book this hotel again just for the fact that we could walk to the castle so easily.

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