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8.4 / 10 Guest Rating

Hotel l'Octroi

143 Rue Trivalle, Carcassonne, AUDE, 11000, Carcassonne, FR

Hotel l'Octroi - main view

About the Property

Discover the charm and elegance of Hotel l'Octroi, nestled in the heart of Carcassonne, just steps away from renowned attractions.

Relaxation Awaits
Unwind at our full-service spa, where expert therapists are ready to provide rejuvenating massages tailored to your needs. After a day of exploring, take a soothing dip in the hot tub or seasonal outdoor pool.

Culinary Delights
Indulge your palate at our Bar lounge, featuring stunning pool views. Enjoy room service during limited hours or treat yourself to a hearty breakfast served daily from 7:00 AM to 11:30 AM.

Comfort & Convenience
Our intimate hotel offers 21 well-appointed guestrooms equipped with flat-screen TVs and complimentary Wi-Fi. Experience exceptional service with housekeeping, laundry, and multilingual staff available to cater to your every need.

Book your stay today and immerse yourself in the enchanting beauty of Carcassonne!

Facilities & Amenities

Full-service spa
Electric car charging station
Free WiFi
Swimming pool
Terrace
Luggage storage
Outdoor pool - seasonal
Golfing nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from April to October. Pool access available from 10:00 AM to 8:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent112 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the comfortable accommodations.

Categories

Cleanliness8.5
Service9.0
Location8.7
Room Quality8.5
Amenities8.0
Value for Money8.4
Food and Beverage7.5
Overall Experience8.5

Select topics to read reviews

G
Geoffrey
Verified booking
Standard Room
Stayed in Jun 8, 2018

"La Cite Carcassonne "

8.0

Good location view from room of La Cite walk. Newly renovated and nice and clean. Pool was refreshing after a long day of walking.

Helpful?
J
Julia
Verified booking
Standard Room
Stayed in Jun 3, 2018

"Perfect location close to medieval city "

8.0

Great location, 5 minutes walk from the medieval city. Bar and pool area downstairs were lovely. Staff were friendly and helpful. Breakfast is good, you get a lot of food (continental) and very nice coffee! The rooms are small and fairly basic, no water/tea/coffee is provided in the rooms. However, the shower was good, bed was comfy and we had a view of the medieval city from our room. We used the hotel car park (10 euros per day), which was really convenient and secure. It’s difficult to find on street parking in Carcassonne so would recommend this. Overall, I’d definitely recommend this hotel as it is a good value, clean, modern place very close to the medieval city.

Helpful?
N
nuala
Verified booking
Standard Room
Stayed in May 30, 2018

"Ok for a short stay."

6.0

Hotel has a great location. Few minutes from Cite and a short walk to town centre. Hotel was clean . Staff helpful. Rooms very very small. I was here for two nights so hotel was fine for the short stay. Did'nt avail of breakfast so cannot comment.Although the hotel was fine if I was going to Carcassonne again for a longer stay I would definately have to use a hotel with larger rooms.

Helpful?
I
Irene
Verified booking
Standard Room
Stayed in May 19, 2018

"Spiral staircase a killer with luggage"

8.0

The room was very compact, but we had a double and single which made it even smaller. Storage of bags was possible in the room but took a bit of reorganising. Learning that tea making facilities and toiletries in French accommodation are almost non existent, but then killer was dragging our bags up a narrow spiral staircase with small steps. Comfort wise the room was fine for an overnight stay

Helpful?
A
Angella
Verified booking
Standard Room
Stayed in May 9, 2018

"A great base from which to spend a few days"

10.0

The location was great and the people really helpful. Also the airport shuttle bus-stop was just outside- 6€ in Spring 2018. Try for a room not looking at the main road. Really good value.

Helpful?
A
alex
Verified booking
Standard Room
Stayed in Apr 16, 2018

"The front desk was very rude "

2.0

The front desk was very rude. The breakfast was bad

Helpful?
V
Vincent
Verified booking
Standard Room
Stayed in Mar 20, 2018

"Nice hotel close to walled city"

10.0

Hotel was quiet and clean. Close to walled city. Wifi barely works.

Helpful?
J
Joyce
Verified booking
Standard Room
Stayed in Nov 11, 2017

"Stay here!"

10.0

This is a small, but lovely hotel within a five minute walk of the old walled city. Aside from being conveniently located, the hotel itself was charming. It's in a new building in an old neighborhood and therefore had an elevator!! The room was spacious, as was the bathroom. The staff was very helpful and the breakfast was delicious. Would highly recommend this hotel to any of my friends.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 22, 2017

"Next door to the medieval city"

8.0

Tiny room but comfortable. Carpet in the room was discolored which was scary to walk on. Staff is super nice and accomodating.

Helpful?
L
Linda
Verified booking
Standard Room
Stayed in Oct 9, 2017

" Great location"

8.0

200 meters from the old town. Has a couple of local amenities close by for any essentiasl. Good value. Small rooms but functional. We spent very little time in ours. Would return.

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