Silverstream Retreat

Cool environment..park like. Quiet, clean and comfortable. Easy access and parking.

no place tto eat on a monday

A large group of us stayed for a judo tournament, excellent rooms, plenty of parking and room for teenage boys to enjoy time outside together.

nice place to retreat. we have been here many times in the past two decades.

Excellent accommodation it has large rooms really comfortable bed staff were very helpful in helping with information Handy to train for getting to the city parking right outside the room I have for many years been staying there to visit family

Throughout the night, a horrible noise woke us up a few times. Upon check out, we reported this to the very friendly front office assistant, and a man we assume is a manager overheard and came closer. We recorded the sound on a video and played it for him. After some thinking, he said it was the bathroom towel rail, which was probably on a high setting, and the heating water was the cause of the noise. I then stated that we turned off the power switches. He then referred back to the heat setting, which is apparently separate from the power switches. I told him that as people new to New Zealand, we were unaware that the rail had separate settings. Our heat rail is switched and off at home by a power switch next to the light switch. He then said that if we had called throughout the night, he would have come and changed the heat rail's setting, and the noise would've been gone. In all honestly, we did not think of that. We are not argumentative people. A simple "sorry about that" would suffice. But that is not what he did. He turned it around as if we were at fault. First, for not knowing to turn down a heat setting we did not know existed, and then for not calling them in the middle of the night. This should never have happened. The rail is not supposed to make such a horrid sound. All in all, I feel that this is one of those places where when it is good, it is great, but if something undesirable happens, it is a "sucks to be you" situation for the client.

Didnt Research exact location so Not great for me as i dont drive. Otherwise a great place. Very impressed with room and grounds around my room.

Helpful friendly staff, cool property and comfortable rooms

The property was in a quiet, pretty area but not really walkable to anything. The staff were amazing.

Gorgeous property. Rooms were quiet, clean, and comfortable