Orange Megastructure LLP

A terrible incident happened with me here - This hotel is not safe for women. A room cleaning guy (Saurabh Fauzdar) unlocked my room's door and entered while I was having a shower. Upon escalation - both the managers responsible - Sumit Bhosle, Jigar Solanki tried giving all sort of vague justifications of the room cleaning act. The room was locked, the lights were on, no prior notification was given to clean my room. Two door bells by the room cleaner doesn't suffice for him to unlock aan occupied room. These managers are giving me terrible reasons of the guy opening the door in exact 90 degree angle or stepped just one foot etc. While I asked on the official document (policy)by the hotel where all the KRAs are written forthe room cleaning people and the managerial duties - they provided a paper with a total of 5 bullet points where it highlighted that after two door bells a room cleaning person could enter the door. Pathetic hotel stay and service.

The Hotel suite room was the Best Ever that I had ever seen. The food was awesome especially because we are vegetarians. ( Non-vegetarian food was not available). The pool was clean and enjoyable. The best part of the stay was the POP-CORN THEATRE which reclines to the maximum. It is very close to Surat Airport.

Excellent Thy service was really really good. So unlike any other hotel in Gujarat. We reached at 11 in the night. Our room was prepared. And they did a very seamless admission. Upon reaching we asked for extra blankets and pillows. They immediately catered. We said that we wanted a bucket mug too and would be ok if it was given in the morning. But they immediately got it It was child friendly. The only flaw was that being a vegetarian hotel they had limited breakfast ( lots of gujarati farsan) Would highly recommend and would definitely stay again myself.

Had pleasant stay and it was very nice experience with reference to the Hospitality. Buffy breakfast and dinner was wide spread. Food was good. Staffs were very cooperative. Many thanks to Mr.Pappu Kumar Das,F&B executive and Chefs Mr.Tejpal and Alla rakha for their special attention and due care for my Food.

During shower, brown water came out

Excellent stay and helpful staff. Specially Front desk Staff Priyanka…It’s was my excellent stay room was good and comfortable…food test was also good…Hotel was very good to location… I definitely come again

The worst 8k I have ever spent on a hotel in my 50 years of travelling. Un trained reception staff Unkept rooms Wall papers coming off Phew Aircon not working, white towels are yellow, curtains are dirty, through the window you can see other building and the occupants of other building can see you,

Really helpful staff and food quality is good variety in food item plus point. Subhendu. Priyanka Rubina are good at work. Rooms were properly sanitized and clean visit regularly to lords for his hospitality

Before booking PCR/Covid test requirements were not communicated led to us not staying there and not getting refund for the room back!

All staff are friendly like a family special thanks for Mr.Vijender for suggestions all menu and dishes I m sure visit again again'for dinner Cafe Paino Reastorent it's superb Ambiance and good Thanks