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8.6 / 10 Guest Rating

Grand Palladium Colonial Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710, Kantenah, MX

Grand Palladium Colonial Resort & Spa All Inclusive - main view

About the Property

Spa and Outdoor Activities
Indulge in massages, body treatments, and facials at the full-service spa. Enjoy 6 outdoor pools, 5 spa tubs, and a private beach.

Culinary Delights
Savor Mexican cuisine at La Adelita, grab a drink at the beach bar, or enjoy a complimentary buffet breakfast. With room service and various bars, your dining experience is covered.

Luxurious Accommodations
Stay in one of the 425 air-conditioned rooms with furnished balconies, iPod docking stations, and flat-screen TVs. Amenities include free Wi-Fi, cable TV, and complimentary toiletries.

Book a stay at Grand Palladium Colonial Resort & Spa All Inclusive for a luxurious seaside getaway including everything you need for a relaxing vacation.

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Triple Garden View - Photo 1
Deluxe Triple Garden View - Photo 2
Deluxe Triple Garden View - Photo 3
Deluxe Triple Garden View - Photo 4
Deluxe Triple Garden View - Photo 5
Deluxe Triple Garden View - Photo 6
Deluxe Triple Garden View - Photo 7
1/7

Deluxe Triple Garden View

1 King Bed OR 2 Double Beds397-sq-foot room, furnished balcony with garden views Internet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Triple Garden View

Non-refundable
All Inclusive
20% OFF$592.01

$473.61

Includes taxes & fees
Deluxe Garden View - Photo 1
Deluxe Garden View - Photo 2
Deluxe Garden View - Photo 3
Deluxe Garden View - Photo 4
Deluxe Garden View - Photo 5
Deluxe Garden View - Photo 6
Deluxe Garden View - Photo 7
1/7

Deluxe Garden View

1 King Bed OR 2 Twin Beds397-sq-foot room, furnished balcony with garden views Internet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channels and pay moviesFood & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A down duvet, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Deluxe Garden View

Non-refundable
Full Board
20% OFF$380.24

$304.19

Includes taxes & fees

Deluxe Garden View

Non-refundable
All Inclusive
20% OFF$422.86

$338.29

Includes taxes & fees

Guest Reviews

8.6
Excellent279 verified reviews
AI Summary

Guests highly rate the great bars and service and frequently praise the beautiful views.

Categories

Cleanliness8.1
Service9.1
Location10.0
Room Quality8.1
Amenities10.0
Value for Money8.1
Food and Beverage5.6
Overall Experience10.0

Select topics to read reviews

9
942krisj
Verified booking
Couples
Standard Room
Stayed in Mar 22, 2026

"Fantastic evening"

10.0

We ate dinner at La Adelita. Gerardo was our server. He was kind and attentive. He was patient with us as we practiced our Spanish. We enjoyed the food and the atmosphere. It was a great evening. Muchas gracias, Gerardo!

Helpful?
I
Inspiration714234
Verified booking
Family
Standard Room
Stayed in Mar 19, 2026

"Daniel at El Dorado"

10.0

Daniel at El Dorado was by far the best server we had at the resort. We were there for 12 days and he made our last dinner so exceptional!

Helpful?
J
J983LXoliviaj
Verified booking
Family
Standard Room
Stayed in Mar 19, 2026

"Daniel is amazing!!!"

10.0

Daniel at El Dorado was amazing!! He was the best server we had on our 11 day trip 11/10 recommend.

Helpful?
N
nathanbF4581BD
Verified booking
Couples
Standard Room
Stayed in Mar 18, 2026

"The best"

10.0

Jose y Isidro mucho bueno. Me amigos todo vida. The drinks are the best. I only know a little Spanish but they teach me so much and I couldn’t be happier

Helpful?
V
vickirB401AN
Verified booking
Family
Standard Room
Stayed in Mar 18, 2026

"Relaxing 5 star experience"

10.0

I had a 50min facial today by Marisol. I can say it was the best, relaxing most beautiful facial I have ever had. Marisol is gentle and calming. She is a beautiful person❤️❤️ Thank you Marisol

Helpful?
V
victoriaaI6580YI
Verified booking
Couples
Standard Room
Stayed in Mar 18, 2026

"Fun Activities"

10.0

Aqua gym activity was so much fun, especially working out with Juan and Ricardo. Yoga and aqua dancing with Daniela was also wonderful.

Helpful?
L
laurahB8961QM
Verified booking
Family
Standard Room
Stayed in Mar 16, 2026

"Grand Palladium Colonial -A special shout out to the chef, Faustino, and serving staff, Alexandra and her sister Elvira"

10.0

We recently had the most beautiful experience of staying at the Grand Palladium Colonial/White Sands to celebrate our daughter's wedding and enjoy a fun week afterwards. The weather was incredible and the entire group of 40 family and friends had an amazing time! A special shout out to the chef, Faustino, and serving staff, Alexandra and her sister Elvira, working at the Colonial Sports Club - they treated us like royalty and we can't express enough how excellent the food and service provided made our experience outstanding!! Cheers from Canada :)

Helpful?
H
humirova
Verified booking
NONE
Standard Room
Stayed in Mar 16, 2026

"Very nice resort to stay."

8.0

Resort was nice, stuff was very friendly. Room was good, but bedsheets weren't changed when we asked. Otherwise all was good.

Helpful?
L
lauraoK1349BC
Verified booking
Family
Standard Room
Stayed in Mar 15, 2026

"Grand Palladium membership DO NOT waste your money"

2.0

We are grand palladium members and purchased a private membership for a lot of money. To make a king story short, your weeks you purchase do expire if you don’t use them. Covid happened we couldn’t travel for two years, my husband got really sick and was hospitalized for covid. I explained this to the female rep with the members subscription group, no worries she says we will extend it by two years. We ho to use it and Fernando the rep says sorry can’t help you, the policy of covid is done with and the rep who authorized it no longer works here, if you have the WhatsApp conversation to prove the conversation ok, if not sorry. I explained WhatsApp deletes the convo after so much time passes. So Fernando would not help us. We had three families that we got to join this membership and every time we go to book what category we are entitled too no matter how far out it’s never available. So please don’t waste your money and join this group you will be very disappointed. We spent alot of money and didn’t get the service they promise you. This happened at the grand palladium Punta cana mostly, but also, Ibiza, Mexico and Jamaica. Thx

Helpful?
R
Resort60993346132
Verified booking
Friends getaway
Standard Room
Stayed in Mar 12, 2026

"Horrible"

4.0

HORRIBLE. They gave adult bracelets to minors

Helpful?