The Orchid Hotel Pune Hinjewadi

Front desk staff uncooperative. Access to rooms is through a passage where other guests are eating/ drinking, partying. Its terrible to find way through. The toilet do not have ventilation so smells. Hotel is dumping garbage across fence which can be seen from top floors and it looks uncivilized. My iPhone was missing on 27 Nov and I was told by Duty Manager, Front desk staff said its not found. I traced the iPhone using a app and it was found with hotel staff. It moved from 300 m to 1 km from Hotel over night that can be seen from app-support. I should have approached police and filed a case on hotel. Many young people look stressed out and do not smile at customer and uncooperative. Internet speed is poor, slow. This is against hospitality industry basic ethics. Overall I had a terrible experience.I would like to request part refund. This feedback is given for improvement and not other purpose, no revenge.

Very good location for great food choices and access to MCA stadium. Great experience

Excellent hotel. Very friendly and helpful staff. Comfortable room. Easy access to transportation.

Very good hotel.

This hotel is an exceptional choice for business travelers. The property is huge. The rooms are large and the dining is great. What makes it wonderful however is the staff there. They are so helpful and eager to serve. Yogesh and Chetan were both great with their help, whether it was with the luggage or restocking the rooms with water. I also want to give a shout-out to Girish, the manager. he was very helpful. I would recommend going for premier room ( NOt deluxe) I also suggest you try to book directly with the hotel. The rates may be better.

Room is good

The rooms are large and the food is shockingly good; definately pay a little more for breakfast. You might ask to be put in a room that is recently renovated.

The hotel smells bad and looks shady at best. I immediately checked out of this property after seeing the room. They didn't even refund my money but I wouldn't expect any fairness from a Hotel that has such misleading description of their property. Stay very far away from this one!

I stayed in 6th floor as well as 4th floor. 6th floor was decent but, 4th floor was disaster. It was smelling so bad and they couldn't do anything about it.

I booked for king size bed and I got single ones without even informing me..the room was okay but the hotel forces to order food